We are seeking a detail-oriented, organised, and responsible HR Operations Assistant / Employee Relations Assistant to support daily human resources operations and employee relations activities. The successful candidate will be responsible for maintaining employee records, assisting with HR administration, coordinating employee-related matters, supporting recruitment and onboarding activities, and ensuring smooth HR operations in accordance with company policies and procedures.
Key Responsibilities
- * Provide administrative and operational support for daily HR activities and employee management.
- Maintain and update employee records, personnel files, HR databases, and documentation.
- Assist with recruitment coordination, interview scheduling, candidate communication, and onboarding processes.
- Support employee attendance, leave management, timesheet monitoring, and HR documentation.
- Assist in preparing employment letters, contracts, confirmation letters, staff notices, and other HR documents.
- Handle routine employee enquiries regarding HR policies, benefits, leave, and workplace procedures.
- Support employee relations activities, including grievance handling, disciplinary documentation, and conflict resolution.
- Assist with employee engagement initiatives, staff welfare programmes, and internal HR activities.
- Coordinate employee joining, transfers, promotions, resignations, and exit procedures.
- Support payroll administration by verifying attendance, leave records, and employee information.
- Assist in monitoring compliance with company HR policies and internal procedures.
- Maintain confidentiality of employee information and sensitive HR documentation.
- Prepare HR reports, employee statistics, and administrative updates for management.
- Coordinate with other departments to ensure effective communication and timely resolution of employee-related matters.
Requirements
- * Diploma or Bachelor's degree in Human Resource Management, Business Administration, Management, or a related discipline.
- Minimum 1–3 years of relevant experience in HR administration, HR operations, employee relations, or a similar role.
- Basic understanding of HR processes, employee lifecycle management, recruitment, and personnel administration.
- Knowledge of employee relations, grievance handling, disciplinary procedures, and workplace policies is an advantage.
- Good administrative, documentation, and record-keeping skills.
- Proficiency in Microsoft Office, particularly Word and Excel, and familiarity with HR management systems.
- Strong communication, interpersonal, and organisational skills.
- High level of integrity, professionalism, confidentiality, and attention to detail.
- Ability to manage multiple tasks, meet deadlines, and work independently.
- Positive attitude with strong teamwork and problem-solving abilities.
- Good command of written and spoken English.
