We are seeking a detail-oriented, organized, and proactive HR Operations Assistant / Employee Relations Assistant to support daily human resources operations and employee relations activities. The successful candidate will be responsible for maintaining employee records, coordinating HR administrative processes, assisting with recruitment and onboarding, supporting employee engagement initiatives, and ensuring smooth HR operations while promoting a positive and professional workplace environment.
Key Responsibilities
- * Provide administrative and operational support for daily HR activities and employee-related matters.
- Maintain and update employee records, personnel files, HR databases, and documentation.
- Assist with recruitment coordination, interview scheduling, candidate communication, and onboarding arrangements.
- Support employee lifecycle processes, including onboarding, confirmation, transfers, promotions, and offboarding.
- Assist in managing attendance records, leave applications, timesheets, and employee information.
- Support payroll preparation by providing accurate attendance, overtime, leave, and employee data.
- Assist with the implementation and administration of HR policies, procedures, and internal guidelines.
- Handle general employee inquiries regarding HR policies, benefits, attendance, and workplace matters.
- Support employee relations activities, including employee engagement, grievance handling, and workplace communication.
- Assist in documenting employee complaints, disciplinary matters, investigations, and related follow-up actions.
- Coordinate employee training, performance review activities, and internal HR programs.
- Maintain confidentiality and ensure proper handling of sensitive employee information.
- Prepare HR reports, employee statistics, and administrative documentation for management.
- Coordinate with other departments to ensure effective communication and smooth HR operations.
Requirements
- * Diploma or Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related discipline.
- Minimum 1–3 years of relevant experience in HR administration, HR operations, or employee relations is preferred.
- Basic knowledge of HR functions, recruitment, employee records, attendance management, and HR administration.
- Familiarity with employee relations practices, workplace communication, and HR policies.
- Experience with HRIS, payroll systems, and Microsoft Office applications is an advantage.
- Strong organizational skills, attention to detail, and administrative abilities.
- Good communication, interpersonal, and problem-solving skills.
- Ability to handle confidential information with professionalism and discretion.
- Proactive, responsible, service-oriented, and able to work independently and as part of a team.
- Ability to manage multiple tasks and meet deadlines.
- Fluency in English; additional languages are an advantage.
