TechLabs London is an exponentially growing technology company with its head office in the UK, offices in the UAE (Dubai and Abu Dhabi) and KSA, and a Development Centre in Cairo, Egypt. As a Microsoft global premium partner, we deliver Microsoft Dynamics 365, Power Platform and Azure cloud solutions to customers across a range of industries.
We are looking for a proactive and organised HR & Office Coordinator to support our people operations and day-to-day office administration. This role will help ensure a positive employee experience and the smooth running of internal processes in a fast-paced, fully digital working environment.
Job SummaryThe HR & Office Coordinator provides administrative support across the employee lifecycle, including HR records, onboarding, offboarding, leave tracking and reporting, ensuring HR processes are accurate, organised and completed on time.
ResponsibilitiesHR Administration & Records
- Organise, update and maintain HR and business documentation, records and files across physical and digital filing systems, ensuring data accuracy, confidentiality and accessibility.
- Prepare and format HR documents, including reports, presentations, HR letters and correspondence.
- Provide administrative support for HR functions, including benefits administration.
Onboarding & Offboarding
- * Assist with employee onboarding and offboarding processes, ensuring required documentation and administrative steps are completed.
- Coordinate relevant onboarding and offboarding activities with employees and internal stakeholders.
Employment Dates, Leave & Reporting
- * Proactively monitor key employment dates, including contract renewals, probation completion dates and other HR deadlines, ensuring appropriate actions are started and completed on time.
- Maintain leave records and prepare leave reports, checking that balances are accurate.
- Support the preparation of regular HR reports and maintain accurate HR information and records
Employee Support & Culture
- * Support the communication and implementation of HR policies and procedures.
- Help promote a positive workplace culture aligned with company values.
- Support employee development initiatives.
- Provide first-line employee support on routine HR queries, resolving straightforward matters and escalating complex or sensitive cases to the HR team
Mentorship system
- * Support the HR team with the company’s mentorship system by maintaining up-to-date records and reporting on progress and completion.
- Track basic indicators such as whether employees have defined KPIs, whether 1:1s and feedback conversations are being recorded, and whether required reviews are completed on time.
- Prepare periodic mentorship summaries highlighting completion, gaps and outstanding actions for follow-up by the HR team.
Talent Acquisition Support (as needed)
- * Coordinate recruitment activities when required, including interviews and candidate communication.
- Support employer branding initiatives (e.g. brand days, learning partnerships, career site).
Visas & Government Offices (as needed)
- * Coordinate employee visa applications, renewals and documentation, tracking expiry dates and following up with the relevant parties.
- Visit legal and governmental offices, such as Social Insurance and Labour Offices, when an HR matter requires an in-person visit.
Office & Business Support (as needed)
- * Assist with the planning, coordination and delivery of business and employee engagement initiatives.
- Support day-to-day office operations, logistics and scheduling when required.
- Maintain communication with relevant internal teams and external stakeholders to support smooth operations.
- Identify and suggest improvements to administrative and operational processes.
- Other related tasks as assigned.
REQUIREMENTS
- * Bachelor’s degree or diploma in Business, HR, or a related field preferred.
- Previous experience in HR administration or a similar coordination role
- Fluent written and verbal communication in both: Arabic and English.
- Very good Microsoft Office skills, especially Excel and PowerPoint, and strong general computer skills.
- Interest in learning & becoming the go-to person for our HR systems
- Familiarity with labour law and insurance procedures is a plus.
- Strong organisational, time management, and multitasking skills.
- Proactive, eager to learn, and able to work effectively as part of a team.
- Able to handle confidential information with discretion.
- Familiarity with Slack, Trello, Microsoft Teams, and Outlook.
WORK ARRANGEMENTS
- * This is a full-time, office-based position. Some remote working may be agreed after probation, at management’s discretion, for employees who demonstrate effective performance.
