Job description:
Job Title: HR & IT SupportCompany: Sardar GroupLocation: SAS- Toyota Dealer/ Mosul branch
Overall Objective of the Job
The HR& IT Support is responsible for managing, monitoring, and maintaining the operations of all the IT software and hardware company, through proper coordination with the IT Manager Assistant, also supports day-to-day HR operations, including recruitment, onboarding, Payroll, employee records, attendance, employee relations, performance management, and implementation of HR policies and procedures. The role ensures accurate HR documentation, provides support to employees and management, and helps maintain compliance with company policies and applicable labor regulations.
Tasks and Responsibilities:
IT Tasks:
- Assists in developing and implementing a comprehensive IT strategy encompassing all aspects of IT management.
- Analyzes the Group’s IT operations, ensures the existence of key performance indicators for efficiency, and prepares reports that represent the percentages of achievement and the proposed plans for the current and future department’s activities.
- Controls and administrates Group’s data aspects to ensure proper backups are in effect.
- Participates in selecting IT vendors and provides guidance for buying different Information Technology systems and hardware.
- Enhances IT applications in the Group, and ensures all hardware, software, and networks are maintained and functioning to optimize the operation and integration of systems within the Group.
- Ensures that all software applications and networks at the Group are operating in the way they should be and that employees can access and make proper usage of these resources within the specified policies and procedures.
- Investigates and diagnoses network problems, collects IT usage status and makes suggestions for improving Group’s IT systems, and carries out routine configuration and installation of IT solutions.
- Maintains network security and monitors Group’s internal networks and telephone and IP Phone systems and takes care of all related upgrade issues or troubleshooting.
- Taking the Backup on monthly bases and when it is required for all employees in the location that is related to him.
- Implements Group’s internet usage policy, and monitors the use of internet and emails to make sure that everyone is making proper use of the system and network.
- Performs software, application development, installation, and upgrades in addition to ensuring proper backup is taking place for new systems installed.
- Installs, configures, and maintains computers, the Group’s networks, file servers, intranet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures routers, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
- Installs, configures, and maintains the genuine software for all users.
- Installs enhancements and operating procedures that optimize network availability at the branch level according to Group’s policies and procedures.
- Conducts business unit-level software and hardware evaluations, and recommends on replacements, modifications, and upgrades accordingly.
- Conducts periodic license renewals for existing software packages in coordination with Group IT agreements to ensure validity and minimize disruptions.
- Performs any related task as requested by the direct supervisor.
HR tasks:
- Coordinate recruitment, interviewing, selection, and onboarding processes.
- Prepare and process monthly payroll for the branch.
- Prepare and coordinate for social security file on monthly basis.
- Maintain accurate employee records and HR documentation.
- Maintain employees records updates on HR systems.
- Send daily and monthly HR Reports.
- Monitor attendance, leave, and employee status changes.
- Coordinate PMS system and implementation in the branch.
- Prepare HR letters, reports, and official documentation.
- Provide HR guidance and support to employees and managers.
- Coordinate and assist HR section activities.
- Propose plans and programs that boost the effectiveness of the IT functions.
- Ensure that work activities are carried out to achieve the pre-set performance goals, and suggest any necessary actions to the direct supervisor.
Job Requirements :
- Bachelor/Diploma degree in computer science
- 2-3 years of IT/HR experience
- IT knowledge and HR Functions Knowledge.
- Languages: English- Advanced, Arabic- Fluent.
