Job Vacancy: HR & Administration Officer
Total Care Facilities Management is seeking a dedicated, organized, and detail-oriented HR & Administration Officer to join our team.
The successful candidate will be responsible for overseeing and coordinating the day-to-day Human Resources and Administrative operations, ensuring effective workforce management, efficient administrative processes, and compliance with applicable Jordanian labor legislation, governmental regulations, and company policies.
Key Responsibilities
· Recruitment & Selection: Manage the full recruitment cycle, including job postings, CV screening, interview coordination, candidate selection, and onboarding.
· Employee Records Management: Maintain accurate, up-to-date, and confidential employee records, personnel files, employment contracts, and HR databases.
· Attendance & Leave Management: Monitor employee attendance, working hours, overtime, annual leave, and absenteeism.
· Payroll & Social Security Coordination: Coordinate payroll inputs, employee-related payments, and Social Security matters with the Finance Department.
· Employee Relations: Handle employee inquiries, grievances, investigations, disciplinary procedures, and other employment-related matters.
· Performance Management: Coordinate employee performance appraisals, probation reviews, and staff development initiatives.
· HR Policies & Procedures: Develop, implement, review, and maintain HR policies, procedures, and internal regulations in compliance with Jordanian Labor Law.
· Employee Benefits & Insurance: Manage employee medical and life insurance matters, including enrollment, cancellations, renewals, and related documentation.
· Employee Lifecycle Management: Oversee onboarding, resignations, termination, clearance, and final employment procedures.
· Contracts & Agreements Management: Manage and monitor administrative contracts and agreements, including insurance, rental, transportation, and service provider contracts.
· Company Documentation & Compliance: Maintain and monitor company licenses, commercial registrations, official documents, and statutory records.
· Government Relations & Regulatory Affairs: Coordinate governmental transactions, work permits, residency permits, and regulatory approvals with relevant authorities.
· Government & External Relations: Act as a primary point of contact (POC) for governmental entities, ministries, external service providers, and other relevant stakeholders.
· Administration & General Affairs: Oversee general administrative operations, including company vehicles, licensing, insurance, fuel management, and logistical arrangements.
· Project & Stakeholder Coordination: Coordinate with project managers, site teams, and internal departments to ensure effective HR and administrative support across all projects.
· Legal Coordination: Liaise with the company's legal representatives regarding labor-related matters, employee cases, and legal consultations.
· Administrative & Financial Follow-up: Monitor administrative contracts, invoices, renewals, and related financial obligations in coordination with the relevant departments.
· Reporting & Documentation: Prepare periodic HR and administrative reports, maintain proper documentation, and ensure the confidentiality of company and employee information.
Qualifications & Experience
· Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
· 3–5 years of relevant experience in Human Resources and Administration.
· Good knowledge of Jordanian Labor Law, Social Security regulations, and governmental procedures.
· Previous experience in Facilities Management or service-oriented industries is an advantage.
· Experience with Odoo or other HRMS/ERP systems is preferred.
· Proficiency in Microsoft Office applications, particularly Excel and Word.
· Good command of both Arabic and English.
If you are interested in this opportunity, please send your CV to[email protected] with “HR & Administration Officer” in the subject line.
