About the company
Alila Hotels
Hospitality
Organization- Alila Hinu BaySummaryGeneral Responsibility
Technical Expertise Rooms* Know and strictly follow established procedures for the cleaning and set-up of guest rooms * Set-up the work trolley / caddy baskets / Tricycle/ buggy etc.. according to the standards * Carry out the following procedures according to established standards * Key Procedures * DND (Do Not Disturb) * Baby Sitting * Room Discrepancy * Lost & Found * Elsafe (Room Safety Box) * Loan Item * Lost & Breakage * Shoe Shine * Coffee & Tea Facilities * Mini Bar * Guest Laundry Pick-up * AC set up
Linen, Wardrobe & Taylor* Know and follow procedures for Uniform/Linen exchange * Methodically organize Uniform and Linen storage * Be involved in the Uniform and Linen Inventory * Deliver guest room linen to the pantry * Mend and maintain the employees' uniforms in good order. * Ensure any damage that may occur to any linen or uniform is followed up quickly * Ensure that the sewing machines and other equipment are in a good working condition, and to report to the Supervisor for any repair requirements.
Public Area* Know and strictly follow all established cleaning procedures for: * Polishing * Vacuuming * Scrubbing * Mopping * Shampooing * Dusting * Scrubbing * Washing * Deep cleaning * Complete Room/Public Area Crew work assignment sheet * Know how to operate/use available Housekeeping machinery’s and chemicals according to established standard * Ensure the cleanliness of Public Area and Public Toilet are in standard.
Qualifications