Job Description:
We are seeking a dynamic and customer-oriented Food and Beverage Hostess to join our team. The ideal candidate should have excellent communication skills, a friendly demeanor, and a passion for providing exceptional service. As a Food and Beverage Hostess, you will play a crucial role in ensuring a positive dining experience for our guests.
Responsibilities:
- Greet and welcome guests with a warm and friendly attitude
- Seat guests and ensure they are comfortable and well-informed about the menu
- Manage reservations and assist with coordinating seating arrangements
- Provide menus and suggestively upsell food and beverage items
- Communicate effectively with kitchen and waitstaff to ensure smooth service
- Handle guest inquiries, requests, and complaints in a professional manner
- Monitor dining areas and attend to cleanliness and ambiance
- Collaborate with other team members to create a positive and cohesive work environment
Requirements:
- Proven experience as a Hostess or in a similar role
- Excellent communication and interpersonal skills
- Customer-focused with a positive and friendly attitude
- Ability to handle stressful situations calmly and professionally
- Well-organized with attention to detail
- Knowledge of restaurant operations and point-of-sale (POS) systems is a plus
- Arabic, Russian, Chinese, or English Speaker
