Roles & Accountabilities
- Managing banking and financing operations at BSI Overseas Branch - KSA effectively and efficiently to support services for customers.
- Overseeing the management of day-to-day operations, including quality control and process improvement.
- Managing complaint handling activities at BSI Overseas Branch - KSA effectively and efficiently to support customer service.
- Managing IT system processes at BSI Overseas Branch - KSA.
- Managing business continuity management activities at BSI Overseas Branch - KSA effectively and efficiently to support customer service.
- Developing partnerships with various parties for the development of operational and IT activities at BSI Overseas Branch - KSA and evaluating these collaboration processes for effectiveness and efficiency.
- Coordinating with the central office's IT and Operations units for the implementation of IT and Operations activities
Job Requirements
Good understanding of various aspects including:
- Product Knowledge
- Business Process
- Legal & Compliance
- Risk Management
- Banking Operations
- Financing Operations
- Complaint Handling Management
- IT Security
- Business Continuity Management
- Communication & Negotiation
-Minimum: Bachelor's degree
-Experienced in a similar industry and has held an equivalent level position, having handled responsibilities for at least 6 years
-Nationality: Saudi Arabia
-Experienced in leading teams and developing work plans
-Ability to build/manage relationships with various stakeholders and excellent presentation skills.
