Job Overview
We are seeking an experienced Head of Demand & Supply Planning to lead end-to-end demand and supply planning operations within a large-scale FMCG / retail environment. The role will oversee forecasting, replenishment, inventory optimization, supplier collaboration, and S&OP / IBP governance to ensure product availability, operational efficiency, and optimized working capital.
Key Responsibilities
- Lead end-to-end demand and supply planning, ensuring alignment between customer demand, inventory, supplier capacity, and operational requirements.
- Develop and oversee demand forecasting across SKUs, locations, and channels, considering seasonality, market trends, pricing, promotions, and business changes.
- Own forecast accuracy, forecast bias, and root-cause analysis to continuously improve planning performance.
- Lead inventory optimization, replenishment, safety stock, min/max, reorder points, and stock deployment policies.
- Balance product availability, inventory turnover, working capital, waste, and obsolescence.
- Oversee medium- and long-term supply planning, supplier capacity, lead times, and supplier performance.
- Lead S&OP / IBP cycles, including demand reviews, supply reviews, scenario planning, and executive decision-making.
- Collaborate with Commercial, Finance, Procurement, Operations, Logistics, E-commerce, and Marketing teams.
- Integrate promotions, pricing, assortment changes, new product launches, and product lifecycle plans into forecasting and replenishment.
- Drive planning systems, ERP / MRP utilization, BI dashboards, automation, and data-driven decision-making.
- Establish and monitor KPIs related to product availability, forecast accuracy, inventory productivity, supplier service, and working capital.
- Lead and develop the Supply Planning, Demand Planning, and Data Analytics teams.
Requirements
- Bachelor's degree in Business Administration, Supply Chain, Operations, Logistics, or a related field.
- 8+ years of total professional experience, including at least 5 years in progressively senior Supply Chain, Demand Planning, Inventory, or Replenishment roles.
- Strong experience in FMCG, or high-volume Retail environments.
- Proven experience leading both Demand and Supply Planning, inventory optimization, replenishment, allocation, and deployment.
- Hands-on experience leading S&OP / IBP processes and executive planning reviews.
- Strong ERP / MRP knowledge, Advanced Excel, and BI tools.
- Experience with SAP, Oracle, or comparable ERP systems is an advantage.
- Strong analytical, strategic thinking, leadership, and stakeholder management skills.
