Job Description
The Head of Credit Control will establish and lead the Cairo Credit Control operation and manage a team of 11 professionals across Cairo and Bogotá. The role will oversee cash collection, reduce overdue debt, manage credit risk, and improve Credit Control and Accounts Receivable processes.
Key Responsibilities
- Establish and develop the Cairo Credit Control function and operating model.
- Lead, train, and develop the team across Cairo and Bogotá.
- Oversee daily Credit Control and Accounts Receivable activities.
- Ensure timely debt collection and achievement of cash collection targets.
- Reduce aged debt and minimise bad debt exposure.
- Review and improve bad debt provision processes.
- Prepare performance reports and present key metrics to senior management.
- Monitor debtor trends, collection performance, and credit risk indicators.
- Partner with Sales teams to implement collection strategies and credit procedures.
- Coordinate with Accounts Payable on refunds and commissions.
- Support monthly AR reporting, forecasting, and annual audits.
- Drive process improvements, automation, and standardisation.
- Ensure compliance with internal controls and financial procedures.
Essential Requirements
- 10–15 years of relevant experience in Credit Control and Accounts Receivable, including at least 3–5 years in a management or leadership role.
- Proven experience leading and developing Credit Control teams.
- Demonstrated success in reducing aged debt and improving cash collection.
- Fluent English for business communication, meetings, and reporting.
- Strong knowledge of accounting principles, credit risk management, bad debt provisioning, and AR processes.
- Experience supporting audits and financial reporting.
- Strong stakeholder management skills and the ability to influence senior leaders.
- Excellent analytical, reporting, and problem-solving skills.
Preferred Requirements
- Experience establishing or scaling shared service operations.
- Experience managing international teams or teams across multiple locations.
- Experience using multiple ERP systems.
- Knowledge of process improvement methodologies and automation.
- Experience in a multinational company or a high-volume transactional finance environment.
