Job Summary:
Lead the Bank's Business Analysis and Process Optimization function to drive operational excellence, optimize business processes, and ensure effective translation of business requirements into scalable solutions that support transformation initiatives and business objectives.
Job Responsibilities:
- Lead business analysis activities, requirements gathering, and documentation across transformation initiatives.
- Drive process optimization and workflow improvement to enhance efficiency, controls, and performance.
- Collaborate with business and technology stakeholders to design and implement effective solutions.
- Oversee process mapping, gap analysis, testing support, and post-implementation reviews.
- Lead and develop the Business Analysis & Process Optimization team and promote continuous improvement.
Job Qualifications
- Bachelor's degree in Business Administration, Engineering, Information Systems, Finance, or a related field.
- 10+ years of experience in organizational development, business analysis, or process excellence; banking or financial services experience required.
- Strong expertise in process optimization, and transformation initiatives.
- Preferred certifications: CBAP, PMI-PBA, Lean Six Sigma, PMP, BPM, or Agile/Scrum.
