Job Title: General Manager
Company: Gold’s Gym Elite San Stefano – Green Company for Sport Projects Management
Location: San Stefano, Alexandria, Egypt
Job Type: Full-Time
Work Model: On-site
Company DescriptionGold’s Gym has been a trusted global fitness authority since 1965, evolving from a single location in Venice, California, into a worldwide brand with more than 500 gyms across six continents. The company is known for creating inclusive, motivating environments that support people at every stage of their fitness journey.
Gold’s Gym Elite San Stefano is a premium fitness facility located in Alexandria, Egypt, covering approximately 2,000 square meters. We provide a high-quality fitness experience with advanced facilities, professional services, and exceptional standards of operation.
Job SummaryWe are seeking an experienced and results-driven General Manager to oversee the overall management and performance of Gold’s Gym Elite San Stefano.
The General Manager will be responsible for ensuring operational excellence, achieving business objectives, improving member satisfaction, managing departmental performance, and maintaining the highest standards of service and professionalism.
The ideal candidate must have substantial managerial experience within large-scale gyms, premium fitness clubs, or well-established fitness chains, with a proven ability to lead teams, drive business growth, and manage complex operations.
Key Responsibilities
- * Oversee the overall operations and business performance of the gym.
- Develop and implement business strategies to achieve revenue, profitability, and growth targets.
- Lead, supervise, and evaluate department managers to ensure operational efficiency.
- Monitor departmental KPIs and ensure achievement of established performance objectives.
- Ensure exceptional member experience, satisfaction, and retention.
- Develop and implement operational policies, procedures, and service standards.
- Monitor financial performance, operating expenses, budgets, and resource utilization.
- Identify business opportunities and implement initiatives to increase revenue and membership growth.
- Ensure effective coordination between all departments.
- Maintain high standards of facility management, cleanliness, maintenance, and safety.
- Handle escalated member complaints and ensure effective resolution.
- Prepare regular management reports and present business performance updates to senior management.
- Recruit, develop, motivate, and retain high-performing management teams.
- Ensure compliance with company policies, procedures, and applicable regulations.
- Drive a culture of accountability, professionalism, and continuous improvement.
Job Requirements Minimum 3 years of proven work experience in large-scale, reputable gyms, premium fitness clubs, or major fitness chains is mandatory.
* Proven experience in a senior managerial or General Manager position within the fitness or hospitality industry.
* Strong background in gym operations and fitness business management.
* Demonstrated ability to manage multiple departments and lead management teams.
* Strong business acumen with experience in budgeting, revenue management, and financial performance monitoring.
* Proven track record of achieving business targets and improving operational performance.
* Excellent leadership, communication, decision-making, and problem-solving skills.
* Strong knowledge of customer experience, membership retention, and service quality.
* Excellent organizational and strategic planning abilities.
* Bachelor's degree in Business Administration, Management, or a related field.
* Excellent command of English.*
