Job OverviewWe are seeking experienced Consumer Telecom Field Technicians to support the installation, maintenance, troubleshooting, and service restoration of residential telecommunications services across the UAE.
The ideal candidate should have hands-on experience in Fiber to the Home (FTTH), GPON networks, fiber optic connections, ONT devices, routers, and customer premises equipment (CPE), with strong technical troubleshooting and customer service skills.
Key Responsibilities
Qualifications & Requirements 1–3 years of relevant telecom field experience, preferably in consumer or residential telecommunications services. * High School Certificate or Diploma in Telecommunications, Electronics, or a related technical field preferred. * Hands-on experience in FTTH installations, GPON networks, fiber optics, ONT devices, and Wi-Fi router configuration. * Experience in residential customer installations, troubleshooting, maintenance, and service restoration. * Basic understanding of fiber optic connectivity, internet service activation, and network troubleshooting. * Ability to diagnose and resolve internet connectivity, Wi-Fi performance, and equipment-related issues. * Good communication, problem-solving, and customer-handling skills. * Ability to work independently and travel to customer locations across assigned operational areas. * Familiarity with field service management systems, work order updates, and technical reporting is an advantage. * Valid UAE Driving License – Preferred / Required depending on project requirements.*
Ideal CandidateA technically competent, field-oriented telecom professional with practical experience in residential FTTH installations, GPON connectivity, ONT and router configuration, troubleshooting, service restoration, and customer support.
Candidates with previous experience supporting UAE telecom operators or their field service partners will have an advantage.
Interested candidates should apply with an updated CV highlighting their relevant telecom field experience, technical skills, FTTH/GPON knowledge, and UAE driving license status.
