9 hours ago
Full TimeMid Level
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About the company
Netrolynx AI
Banking
About The CompanyThe Zakat, Tax and Customs Authority (ZATCA) is responsible for administering zakat, taxes and customs procedures in the Kingdom of Saudi Arabia. Its work supports the collection of public revenues, facilitates trade, and helps protect society and the national economy. Through digital services, regulatory guidance and collaboration with public- and private-sector partners, ZATCA aims to provide clear, efficient and reliable services to individuals and businesses. The Authority also contributes to the Kingdom’s broader development goals by supporting compliance, improving the taxpayer and trader experience, and strengthening the effectiveness of its operational processes.
About The RoleZATCA is seeking a Tax and Customs Specialist to support the accurate administration of tax and customs activities and contribute to consistent, customer-focused service delivery. In this role, you will review information and documentation, assess cases against applicable regulations, and help resolve enquiries from taxpayers, importers, exporters and other stakeholders. You will work with colleagues across relevant departments to identify issues, communicate requirements and support the timely completion of operational tasks. The position calls for sound judgment, strong attention to detail and the ability to explain technical information in a clear and professional manner. The successful candidate will handle sensitive information responsibly and contribute to a culture of integrity, accountability and continuous improvement.
QualificationsA bachelor’s degree in accounting, finance, taxation, law, business administration, economics or a related discipline is preferred. Relevant professional certifications or postgraduate study may be considered an advantage. Candidates should have experience in tax, customs, compliance, audit, financial operations, regulatory administration or a related field, with the level of experience aligned to the requirements of the position. A working understanding of tax or customs principles, regulatory interpretation and documentation review is desirable. Strong analytical and problem-solving abilities are essential, as is proficiency with standard office applications and the ability to learn digital case-management systems. Applicants should demonstrate accuracy, discretion, sound organization and confidence communicating with different audiences. Fluency in Arabic and English, including the ability to read and prepare professional correspondence in both languages, is advantageous.
ResponsibilitiesReview tax and customs declarations, applications, supporting records and case files for completeness, accuracy and consistency with applicable requirements. Analyze transactions and supporting information, identify discrepancies or potential compliance concerns, and refer complex matters through the appropriate channels. Respond to stakeholder enquiries by explaining procedures, documentation requirements, deadlines and relevant guidance in a courteous and understandable way. Maintain accurate case notes, records and correspondence while protecting confidential and commercially sensitive information. Coordinate with internal teams to support case resolution, inspections, assessments, clearances or other operational activities relevant to the assigned function. Track assigned cases and service requests, prioritize work effectively and meet established quality and turnaround expectations. Prepare summaries, reports and data observations to support management decisions and identify recurring issues. Keep current with changes to policies, procedures and regulations, and apply approved guidance consistently. Contribute ideas for improving workflows, service quality, compliance outcomes and the use of digital tools. Represent the Authority professionally and uphold its standards of integrity, impartiality and accountability.
BenefitsEmployees may have access to a comprehensive compensation and benefits package in accordance with the Authority’s policies and the terms of employment. Depending on role eligibility, this may include competitive remuneration, health coverage, paid leave, professional development opportunities and access to learning resources. Team members can build experience in a significant national institution, collaborate with specialists across multiple disciplines and contribute to work that supports public services, economic activity and the Kingdom’s development priorities. Specific benefits and employment conditions will be confirmed during the recruitment process.
Equal Opportunity
The Zakat, Tax and Customs Authority is committed to fair and consistent recruitment. Employment decisions are based on role requirements, relevant qualifications, experience, skills and organizational needs. Applicants are encouraged to provide accurate information and demonstrate how their background meets the position criteria. The Authority seeks to foster a professional and respectful workplace in which employees can contribute, develop and perform their responsibilities with integrity.