About the company
iQor
Outsourcing and Offshoring Consulting
Company Description: iQor is a global customer experience solutions provider supporting leading brands across industries as a portfolio company of Mill Point Capital. With 45,000 team members in 10 countries, iQor combines three decades of expertise with AI-driven tools to enhance performance throughout the customer lifecycle. Through its Grow, CXBPO, and infinityAiQ delivery pillars, the company offers scalable services that strengthen acquisition, engagement, and retention. iQor leverages advanced analytics and a people-first culture to turn customer interactions into measurable business growth. Recognized as a Great Place to Work® and a leader in CX excellence, iQor provides an environment where professionals can build long-term, rewarding careers.
Role Description This is a full-time, on-site Travel Consultant role based in New Cairo. The Travel Consultant will support Customers travel arrangements, including booking hotels, ground transportation, and Responsibilities include managing reservations, updating itineraries, resolving travel issues, and coordinating changes or cancellations as needed. The role involves providing responsive customer service, ensuring accurate travel documentation, and maintaining up-to-date records in travel and reservation systems.