Engineer Key Customer Water
Role purpose
Manage and support key bulk water customers: reliable service, metering accuracy, and coordination between teams and customers.
Main responsibilities
• Own relationships with key bulk water customers.
• Oversee installation, operation, maintenance and performance of water meters for key accounts; ensure metering accuracy and data reliability.
• Support customers on water metering, billing enquiries and system operations.
• Coordinate with operations, metering and customer service to resolve issues and disruptions.
• Monitor consumption trends and performance; report and recommend; support customer engagement; keep records.
Minimum requirements
• Education: Bachelor's degree in Mechanical or Civil Engineering or a related field. No mandatory professional certification.
• Experience: 9+ years in key accounts, water distribution or utility operations.
• Technical skills: water distribution and bulk customer operations; smart water metering; data analysis and reporting.
• Language: written and spoken English required; Arabic preferred. Must be able to read technical drawings and instructions.
Location and availability
• Qatar-based candidates are preferred. Candidates outside Qatar must be willing to relocate to Qatar.
• Degree and experience documents must be legalized/attested for use in Qatar (or the candidate must be able to complete legalization).
• Full-time, exclusive assignment with the client. Work includes office duties and customer site visits.
