General Description:
The Manager of Test & Qualification is responsible for leading the strategy, planning, execution, and governance of product testing and qualification activities across all engineering programs. This role ensures that all products and systems meet or exceed safety, performance, reliability, and regulatory requirements before release. The manager will oversee a team of test engineers and technicians, and will work closely with design, systems, compliance, and manufacturing teams to verify designs and validate end-to-end product functionality.
This position is critical to ensuring product integrity and customer trust through rigorous and standardized testing processes, while fostering a culture of technical excellence, data-driven decisions, and continuous improvement.
Key Responsibilities
Test Strategy & Planning
- Develop and implement the global test and qualification strategy across development programs, aligning with product and regulatory requirements.
- Define test plans, protocols, and acceptance criteria for mechanical, electrical, environmental, and system-level testing.
- Ensure traceability between product requirements, test cases, and qualification outcomes.
Execution & Oversight
- Manage and prioritize lab and field-testing activities, ensuring timely and high-quality execution of test campaigns.
- Oversee test setup, instrumentation, data acquisition, and analysis across all product lines.
- Ensure proper test documentation, traceability, and reporting throughout the development lifecycle.
Compliance & Certification
- Ensure products comply with applicable industry and regulatory standards (e.g., UL, IEC, ASME, CE, SASO, SBC, AHJ, EN81, ISO8100).
- Lead internal and external audits of test and qualification procedures.
- Serve as the primary liaison for third-party labs and certification bodies.
Team Leadership & Development
- Lead, mentor, and grow a high-performing team of test engineers, analysts, and lab technicians.
- Promote engineering rigor and disciplined test methodologies across the team.
- Foster a culture of safety, ownership, and continuous learning.
Test Infrastructure & Tools
- Maintain and improve test facilities, equipment, instrumentation, and safety protocols.
- Drive investment strategies for test automation, digital data capture, and advanced analytics.
- Implement processes for lab scheduling, equipment calibration, and preventive maintenance.
Cross-Functional Collaboration
- Partner with mechanical, electrical, software, and systems engineering teams to define validation strategies early in development.
- Support root cause investigations and design improvements based on test findings.
- Collaborate with quality, service, and manufacturing teams to align qualification criteria and failure analysis protocols.
Qualifications and Experience
Educational Background
- Bachelor's degree in mechanical, Electrical, or Systems Engineering or related field (required).
- Master’s degree or certifications in test engineering, reliability, or quality (preferred).
Professional Experience
- 2/3 years of experience in product development
- Experience with product testing in elevator, industrial, transportation, or consumer products industries preferred.
- Familiarity with global compliance and regulatory standards.
Skills & Competencies
- Deep understanding of qualification methodologies, reliability testing, environmental stress testing, and instrumentation.
- Strong data analysis, report writing, and test documentation skills.
- Proficiency with test management tools, data acquisition systems, and lab instrumentation.
- Excellent leadership, organizational, and communication skills.
- Proven ability to drive cross-functional collaboration and influence stakeholders.
Other Requirements
- Willingness to travel (up to 15%) for field validation, vendor qualification, and global coordination.
- Comfortable working in lab, factory, and field environments.
