We are seeking a skilled Dynatrace Managed Engineer to administer, monitor, troubleshoot, and optimize enterprise observability environments. The ideal candidate will have hands-on experience with Dynatrace Managed, OneAgent, ActiveGate, application and infrastructure monitoring, dashboards, and alert management.
Key Responsibilities
- Perform routine health checks and monitor the Dynatrace Managed environment, including OneAgent, ActiveGate, monitored entities, and telemetry.
- Review Dynatrace problems, alerts, dashboards, and monitoring coverage.
- Support onboarding of technically ready hosts and applications.
- Create, maintain, and optimize operational dashboards, reports, alerting profiles, tags, and management zones.
- Perform initial technical analysis and troubleshooting using Dynatrace monitoring data.
- Coordinate monitoring issues with application, infrastructure, database, and network teams.
- Maintain monitoring inventories, configuration records, and operational documentation.
- Coordinate Dynatrace product support cases and follow up on resolutions.
- Provide knowledge transfer to customer administrators and operators.
- Support continuous improvement and optimization of the Dynatrace environment.
Required Qualifications & Experience
- Hands-on experience administering Dynatrace Managed environments.
- Practical experience deploying and troubleshooting OneAgent and ActiveGate.
- Experience monitoring applications, infrastructure, hosts, processes, and services.
- Proficiency in maintaining Dynatrace dashboards, reports, alerting profiles, tags, and management zones.
- Familiarity with Windows and Linux monitoring.
- Understanding of APIs, SNMP, WMI, WinRM, SSH, and database-monitoring access.
- Strong troubleshooting, documentation, and stakeholder-coordination skills.
- Ability to work onsite in a controlled enterprise environment.
Preferred Qualifications
- Dynatrace certification or formal training.
- Experience with customer-hosted or restricted-connectivity environments.
- Exposure to enterprise-scale observability platforms.
- Strong reporting, communication, and knowledge-transfer skills.
