21 days ago
Full TimeMid Level
Loading description...
Skills Gap Analyzer
Compare your skills with the requirements for Duty Manager and see what you need to learn
About the company
Central Inn Souq Waqif Hotel
Hotels and Motels • 51-200 employees
Company Description Central Inn Souq Waqif Hotel is a hospitality property located in the vibrant Doha Metropolitan Area, offering guests convenient access to local cultural, business, and leisure attractions. The hotel focuses on delivering comfortable accommodation and attentive service to a diverse international and local clientele. Team members are encouraged to provide personalized guest experiences and uphold consistent service standards. The work environment emphasizes collaboration, professionalism, and a commitment to continuous improvement in guest satisfaction.
Role Description The Duty Manager is a full-time, on-site role based at Central Inn Souq Waqif Hotel in the Doha Metropolitan Area. This position oversees daily hotel operations, ensuring smooth coordination between front office, housekeeping, and other departments to maintain service standards. The Duty Manager responds to guest inquiries and complaints, handles escalations, and ensures prompt resolution to enhance guest satisfaction. Key responsibilities include supervising staff during shifts, monitoring occupancy and reservations, supporting check-in and check-out processes, and ensuring compliance with hotel policies and safety procedures. The role also involves reporting operational issues, assisting with training and coaching team members, and supporting management in implementing service improvements and operational efficiencies.
Qualifications