Company Description AB Middle East Limousine Services is a professional transportation provider serving clients in Abu Dhabi, Dubai, and across the region. The company offers customized solutions for corporate and leisure travel, airport and sea port transfers, and event transportation. With a team of experienced and professional chauffeurs, AB Middle East focuses on delivering smooth, convenient, and reliable journeys. Backed by years of industry experience, the company is committed to providing high-quality service at competitive prices and rapid response times from booking to pickup.
Role Description The Dispatch Officer–Chauffeur Services is a full-time, on-site role based in Abu Dhabi. The role involves managing daily chauffeur schedules, assigning vehicles and drivers to bookings, and ensuring timely pickups and drop-offs for corporate, leisure, and event transfers. The Dispatch Officer will coordinate with clients and chauffeurs via phone and messaging platforms, confirm itineraries, and handle last-minute changes or urgent requests. Responsibilities also include maintaining accurate trip records, monitoring vehicle and driver availability, and supporting customer service by resolving basic inquiries related to bookings and transport arrangements. The role requires close collaboration with operations and chauffeurs to ensure smooth, safe, and efficient transportation services throughout the day.
Qualifications
- Experience in dispatch, transport coordination, or related operations roles in limousine or logistics services.
- Strong organizational and time-management skills, with the ability to oversee multiple bookings and schedules simultaneously.
- Effective communication skills in English; Arabic or other language proficiency is an advantage.
- Comfort with using dispatch software, GPS/location tools, and standard office applications.
- Knowledge of Abu Dhabi and Dubai road networks, traffic patterns, and major business and event locations.
- Customer-focused mindset with a professional, calm approach to handling urgent or last-minute changes.
- Ability to work on-site in Abu Dhabi with flexible hours, including evenings, weekends, and public holidays as required.
- High school diploma or equivalent required; further education in logistics, hospitality, or business is beneficial.
- Prior experience in chauffeur services, limousine operations, or hospitality transport is a strong plus.
