Job Overview
We are seeking an experienced Director of Security & Loss Prevention to lead and oversee loss prevention, security, and asset protection across a large retail operation.
Key Responsibilities
1. Loss Prevention Strategy & Governance
- Develop and implement group-wide loss prevention strategies, policies, standards, and operating procedures.
- Establish and monitor key performance indicators related to shrinkage, losses, security, and audit compliance.
- Ensure consistent implementation of loss prevention standards across all operating markets.
2. Shrinkage Control & Investigations
- Lead the prevention, detection, and investigation of theft, fraud, inventory shrinkage, and wastage.
- Conduct loss prevention audits and investigations across retail stores, distribution centers, and transportation operations.
- Analyze loss trends and exception reports, identify root causes, and implement corrective action plans.
- Ensure proper case documentation and follow-up in coordination with HR, Legal, and Operations.
3. Physical Security & Asset Protection
- Oversee physical security systems, including CCTV, electronic article surveillance (EAS), access control, alarms, and cash-control procedures.
- Manage security guarding contracts, service-level agreements, vendor performance, and cost optimization.
- Lead incident response, crisis management, and workplace violence prevention initiatives.
4. Risk Management & Compliance
- Conduct security and loss prevention audits and address identified operational and security gaps.
- Maintain the group risk register and report significant risks, incidents, and mitigation plans to executive leadership.
- Ensure compliance with applicable laws, regulations, licensing requirements, and data protection standards across operating markets.
5. Supply Chain & Transportation Security
- Develop strategies to minimize losses throughout the supply chain, from supplier operations to retail stores.
- Strengthen security controls across distribution centers, inbound and outbound shipments, transportation routes, and third-party logistics operations.
6. Team Leadership & Stakeholder Management
- Lead, develop, and evaluate loss prevention and security teams.
- Collaborate with Operations, Supply Chain, Finance, HR, Legal, and IT to integrate risk controls into business processes.
- Drive the use of analytics, reporting tools, and security technologies to improve risk detection and operational effectiveness.
Job Requirements
- Bachelor's degree in Business Administration, Law, Criminal Justice, or a related field.
- Minimum of 10 years of experience, including at least 5 years in senior loss prevention or security leadership roles.
- Strong experience in retail loss prevention, shrinkage control, fraud investigations, and physical security management.
- Proven ability to lead large-scale, multi-site operations and manage cross-functional stakeholders.
- Experience managing security vendors, budgets, contracts, and operational risk.
- Strong knowledge of security systems, compliance requirements, audit procedures, and investigation techniques.
- Excellent leadership, analytical, problem-solving, and communication skills.
- Fluency in Arabic and English.
