Job Summary:
Direct Sales Representative is responsible for proactively generating new credit card and personal loan business for Al Ahli Bank of Kuwait – Egypt through direct outreach to potential customers.
Job Responsibilities:
- Develop and execute strategies to identify, prospect, and acquire new credit card and personal loan customers through in-person outreach.
- Maintain a robust pipeline of credit card and personal loan opportunities and consistently meet or exceed the monthly sales targets set for both products.
- Assess each customer’s needs and eligibility and recommend the most suitable solution – a credit card, a personal loan, or both.
- Provide excellent customer service by educating customers on credit card and personal loan features, benefits, fees, interest rates and terms.
- Collect complete documents, process applications, and track their status until card delivery and loan disbursement.
- Partner with credit/underwriting, operations and customer service to ensure a smooth application and approval process for both products.
- Ensure every sale complies with the bank’s credit policies, KYC and AML requirements, and Central Bank of Egypt regulations.
- Maintain detailed records of customer interactions and sales activities.
- Stay up-to-date on credit card and personal loan products, rates, offers, policies, and competitors.
- Cross-sell credit cards to personal loan customers and vice versa, and refer other bank products and services.
Job Qualifications:
- Bachelor’s degree in business administration, Economics, Finance, or a related field from reputable university.
- 0–4 year experience .
- Selling & negotiation skills
- Credit card and personal loan products
- Credit policies, processes, KYC & AML requirements
- Competitors’ credit card and personal loan offerings
