**Customer Success Specialist | REGYPT
REGYPT is a real estate brokerage and property management company specializing in residential resale, rentals, and property solutions.
Key Responsibilities:
Manage and respond to incoming client inquiries and leads through different communication channels.
Understand clients’ needs, preferences, and property requirements.
Coordinate and schedule property viewings with the Sales team.
Follow up with clients throughout the sales and rental process.
Maintain strong client relationships and ensure a positive customer experience.
Handle client feedback, inquiries, and complaints professionally.
Coordinate with internal departments to ensure smooth operations and timely responses.
Update and maintain accurate client information and interactions using CRM systems.
Support the Sales team in converting potential clients into successful deals.
Ensure customer satisfaction and maintain a high level of service quality.
Requirements:
University graduates.
Fresh graduates are welcome.
Fluent English (spoken and written).
Excellent communication and presentation skills.
Professional attitude and strong interpersonal skills.
Good organizational and follow-up skills.
Good knowledge of CRM systems.
Previous experience in Real Estate or Customer Service is preferred.
Job Details:
Location: Maadi, Cairo.
Working Hours: 10:00 AM – 6:30 PM.
Employment Type: Full-time, On-site.
Salary: Starting from EGP 10,000 + Commission.
Two days off per week.**
