About Smart System
Smart System is a leading IT System Integrator operating across Egypt, MENA, and Africa since 2007, delivering advanced solutions in Data Centers, Networking, Cybersecurity, Cloud Computing, and Enterprise Systems.
Role Overview
We are looking for an experienced Customer Solution Architect – Network & Security to design and develop enterprise-level networking and cybersecurity solutions.
The role involves understanding customer requirements, designing end-to-end technical architectures, leading presales activities, and supporting the sales team in delivering competitive technology solutions for enterprise customers.
Key Responsibilities
- Design and architect enterprise networking and cybersecurity solutions based on customer business and technical requirements.
- Lead technical discovery sessions, customer meetings, workshops, and solution presentations.
- Develop High-Level and Low-Level Designs (HLD/LLD), technical proposals, BOMs, BOQs, and solution architecture documents.
- Analyze RFPs, RFQs, and RFI requirements and prepare comprehensive technical responses.
- Design and propose enterprise network solutions, including LAN, WAN, WLAN, SD-WAN, Routing, and Switching.
- Architect security solutions covering Next-Generation Firewalls, VPN, IDS/IPS, NAC, Zero Trust, and network segmentation.
- Integrate networking and security solutions with Data Center, Cloud, and Hybrid IT environments.
- Collaborate with Sales, Presales, and Technical Delivery teams throughout the sales cycle.
- Support Proof of Concepts (PoCs), technical demonstrations, and vendor engagements.
- Identify opportunities for upselling and cross-selling through integrated technology solutions.
Technical Requirements
Strong technical knowledge and practical architecture experience in several of the following areas:
Networking & Infrastructure
- Enterprise Routing & Switching (BGP, OSPF, VLANs, MPLS).
- LAN, WAN, WLAN, SD-WAN, and Data Center Networking.
- Network Virtualization, High Availability, and Load Balancing.
Network Security & Cybersecurity
- Next-Generation Firewalls (NGFW).
- IDS/IPS, VPN, NAC, and Network Segmentation.
- ZTNA, SASE, and Zero Trust Architecture.
- WAF, Endpoint Security, EDR/XDR, and SIEM.
- Network Security Monitoring and Vulnerability Management.
Cloud & Data Center
- Data Center Network Architecture and Spine-Leaf Design.
- Hybrid Cloud and Multi-Cloud Networking.
- VMware NSX or equivalent virtualization technologies.
- AWS and Microsoft Azure networking fundamentals.
Preferred Vendor Technologies
- Networking: Cisco, HPE Aruba, Juniper, Huawei.
- Security: Fortinet, Palo Alto Networks, Check Point, Cisco, Sophos.
- Data Center: Dell Technologies, HPE, VMware.
- Security Platforms: Microsoft Security, CrowdStrike, Trend Micro, IBM Security.
Qualifications & Experience
- Bachelor's degree in Computer Engineering, Communications Engineering, Computer Science, or a related field.
- 7+ years of experience in Networking, Network Security, Solution Architecture, or Presales.
- Proven experience in an IT System Integrator, technology solutions provider, or enterprise IT environment.
- Strong experience designing enterprise networking and cybersecurity solutions.
- Experience handling enterprise customers and large-scale IT projects.
- Excellent knowledge of technical proposals, HLD/LLD, BOQs, and RFP/RFQ processes.
- Strong customer-facing, communication, presentation, and problem-solving skills.
- Excellent English communication skills.
Preferred Certifications
- Cisco CCNP / CCIE.
- Fortinet FCP / FCSS.
- Palo Alto PCNSE.
- Check Point CCSA / CCSE.
- AWS Solutions Architect / Azure Certifications.
- CISSP / CISM.
What We Offer
- Opportunity to work with leading global technology vendors.
- Exposure to enterprise-level projects across multiple industries.
- Professional development and technical certification opportunities.
- Career growth opportunities across Egypt and the MENA region.
- Potential relocation opportunities to Saudi Arabia based on business requirements.
