Ability to deliver high-quality Customer Service and maintain strong Customer Support practices.
Skills in enhancing Customer Experience and driving Customer Satisfaction through professional interactions.
Experience working as a Customer Service Representative or in similar customer-facing roles.
Strong communication skills, both verbal and written, with the ability to handle inquiries clearly and courteously.
Excellent problem-solving, active listening, and conflict-resolution abilities.
Comfort using CRM or ticketing systems and basic office software tools.
Ability to work on-site in Giza, manage time effectively, and handle high volumes of customer interactions.
Previous experience in a call center or customer contact environment and proficiency in English and Arabic are highly beneficial.

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About the company

Silavisions Digital solutions

Technology, Information and Internet • 51-200 employees

سيلا للتسويق الإلكتروني والتحول الرقمي" هي شركة متخصصة في مجال التحول الرقمي، حيث نقدم مجموعة شاملة من الخدمات لدعم عملك عبر الإنترنت. نتخصص في تصميم تطبيقات الجوال، وتطبيقات النظام المحاسبي، وأنظمة الفوترة الإلكترونية، وأنظمة إدارة التعلم الإلكتروني، بالإضافة إلى إنشاء مواقع الو…

Al Giza Mohandessin (on-site position)

Working Hours:

Sunday to Thursday: 12:30 PM – 9:00 PM | 1:30pm - 10:00pm

2 days off

reach out via WhatsApp: 01006919331

Qualifications

Ability to deliver high-quality Customer Service and maintain strong Customer Support practices.
Skills in enhancing Customer Experience and driving Customer Satisfaction through professional interactions.
Experience working as a Customer Service Representative or in similar customer-facing roles.
Strong communication skills, both verbal and written, with the ability to handle inquiries clearly and courteously.
Excellent problem-solving, active listening, and conflict-resolution abilities.
Comfort using CRM or ticketing systems and basic office software tools.
Ability to work on-site in Giza, manage time effectively, and handle high volumes of customer interactions.
Previous experience in a call center or customer contact environment and proficiency in English and Arabic are highly beneficial.

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About the company

Storekeeper

Medical Science Liaison - Rare Diseases (with Diagnostics responsibilities Oncology/Rare Diseases) - Lebanon

Software Engineer Intern

Generative AI Creative Technologist (Arabic)

Business Growth Associate

Venture Capital Intern

Business Prospecting Executive

Showroom Manager- Nigeria

Salesperson

Company Owner

Business Prospecting Representative

Customer Success Lead

Event Specialist

EUSM Lebanon - European Union Support Mission in Lebanon 1-2026 Call for Contributions (EUSM Lebanon)

Software Engineer

Sales Advisor

Business Development

Computer Science

Mechanical Engineer

HR Volunteer

Private Engineering Tutor

Real Estate Salesperson

Sales Manager- 19 L

Human Resources Manager

Store Manager

Hairdresser

Solar Design Engineer

Insurance Unit Leader