About the Role
The Lending Hub is seeking a Customer Care Officer to deliver exceptional customer support and ensure a seamless experience for borrowers and investors across our P2P debt crowdfunding platform. The role focuses on handling customer inquiries, resolving issues, and maintaining high standards of customer satisfaction.
Key Responsibilities
Qualifications & Requirements Bachelor's degree in Business Administration, Finance, or a related field. * Minimum 1–3 years of experience* in customer service, customer care, or customer support, preferably within fintech or financial services. * Strong communication and problem-solving skills. * Excellent command of Arabic and English, both written and spoken. * Ability to handle customer complaints professionally and efficiently. * Familiarity with CRM systems and digital financial platforms is an advantage. * Strong organizational skills and attention to detail.
Join The Lending Hub and be part of a team that's redefining the future of finance, empowering people, and creating meaningful opportunities across Saudi Arabia.
