Job Title: Credit Controller/Client Administrator
Location: Doha, Qatar
Job Summary
The role is responsible for the day-to-day administration of assigned client accounts, providing a high-quality service to clients, contractors and internal stakeholders.
Key Responsibilities
- Take ownership of day-to-day administrative activities for assigned client accounts.
- Maintain accurate records of contractor assignments, client requirements and outstanding administrative actions.
- Understand the individual administrative, invoicing and documentation requirements of each assigned client.
- Ensure required travel and expense documentation is obtained promptly, including receipts, boarding passes and other client-required supporting evidence.
- Work closely with internal travel, operations, payroll and finance teams to resolve issues affecting contractor service or client invoicing.
- Monitor invoices requiring client approval and proactively chase outstanding approvals.
- Work with client Accounts Payable, procurement and operational contacts to resolve blocked or rejected invoices.
- Work collaboratively with Finance and Credit Control to minimize administrative delays
- Develop strong working relationships with key client contacts across operations, procurement, finance, Accounts Payable and other relevant functions.
- Be confident communicating directly with client stakeholders by email, Teams/telephone and face-to-face.
- Visit client offices/sites regularly where appropriate to build relationships and resolve administrative issues.
- Act as a trusted point of contact for day-to-day contractor and account administration.
Skills & Experience
- Bachelor’s degree in business or finance or any other related field.
- 4+ years’ experience in credit control, finance and administration.
- Strong administration and organizational skills with the ability to manage multiple priorities simultaneously.
- Confident and professional client-facing communication skills.
- Comfortable visiting client premises and developing relationships with client stakeholders.
- Good Microsoft Excel, Outlook and Microsoft Office skills.
- Strong written and verbal communication skills.
