Company Description MICO WORLD is an Internet company specializing in the social entertainment industry, offering applications such as MICO, YoHo, TopTop, and SUGO. The company has a strong presence in key markets including the Middle East, Southeast Asia, North America, Japan, and Korea. Its products reach users in more than 150 countries and regions worldwide. With over 200 million registered users globally, MICO WORLD provides diverse, interactive live streaming and social experiences. Team members join an international environment focused on innovation, user safety, and community engagement.
Role Description This is a full-time, on-site Content Moderation role based in Qesm El Maadi. The Content Moderator will review and manage live streaming and related user-generated content to ensure compliance with platform guidelines, legal requirements, and community standards. Daily tasks include monitoring live streams and chat, identifying and removing inappropriate or harmful content, and escalating complex issues to the relevant teams when needed. The role also involves maintaining accurate records of moderation actions, providing clear feedback to internal stakeholders, and contributing ideas to improve content policies and workflows. The Content Moderator collaborates closely with operations, safety, and customer support teams to help create a safe, engaging experience for all users.
Qualifications

* Strong communication and interpersonal skills to clearly convey decisions, collaborate with teams, and handle sensitive content responsibly.
Skills in web content writing and general writing to document moderation guidelines, prepare reports, and contribute to user-facing content when required.
Experience with content strategy and content management to support the development, implementation, and refinement of moderation policies and workflows.
Attention to detail, sound judgment, and the ability to make consistent decisions under time pressure in a fast-paced live streaming environment.
Familiarity with social media or live streaming platforms, and understanding of online community standards and safety practices.
Ability to work on-site in Qesm El Maadi, with flexible availability that may include evenings, weekends, or holidays based on operational needs.
Proficiency in English; additional language skills, especially relevant to MICO WORLD’s key markets, are an advantage.
Previous experience in content moderation, customer service, trust & safety, or a related field is preferred but not mandatory.

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About the company

MICO WORLD MENA

Online Media

* Strong communication and interpersonal skills to clearly convey decisions, collaborate with teams, and handle sensitive content responsibly.
Skills in web content writing and general writing to document moderation guidelines, prepare reports, and contribute to user-facing content when required.
Experience with content strategy and content management to support the development, implementation, and refinement of moderation policies and workflows.
Attention to detail, sound judgment, and the ability to make consistent decisions under time pressure in a fast-paced live streaming environment.
Familiarity with social media or live streaming platforms, and understanding of online community standards and safety practices.
Ability to work on-site in Qesm El Maadi, with flexible availability that may include evenings, weekends, or holidays based on operational needs.
Proficiency in English; additional language skills, especially relevant to MICO WORLD’s key markets, are an advantage.
Previous experience in content moderation, customer service, trust & safety, or a related field is preferred but not mandatory.

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