Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
We are currently looking to hire a Contact Center & UC Engineer (Voice & IVR Specialist)
Location: Riyadh, Saudi Arabia
About the Role
We are looking for a skilled Unified Communications (UC) & Contact Center Engineer who specializes in telephony infrastructure, intelligent call routing, and IVR (Interactive Voice Response) design.
Unlike a traditional internal IT collaboration role, this position is deeply focused on our customer-facing voice architecture. You will design, implement, and optimize robust UC systems, ensuring seamless integration between telecom hardware, complex IVR call flows, and backend CRM databases. If you have a strong background in SIP trunking, SBCs, and contact center applications, we want to talk to you.
Key Responsibilities
Required Qualifications & Skills
Preferred Certifications (A Strong Plus)
WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to Ahsan@aven-sys.com Your interest will be treated with strict confidentiality.
CONSULTANT DETAILS
Consultant Name: Mohammad Ahsan
Avensys Consulting Pte Ltd
EA Licence 12C5759
Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.
