We’re Hiring: Community Manager & Content Creator
Open Positions: 2
Company: The Media Agent (TMA)
Location: Muscat, Oman
About the Role
The Media Agent is looking for two creative, proactive, and highly organized individuals to join our team as Community Managers & Content Creators.
Each successful candidate will be assigned a portfolio of client accounts and will be responsible for their community management, Instagram Story creation, editing, approvals, and publishing.
This is a hands-on role that combines daily social media engagement with regular on-ground content creation. We’re looking for individuals who understand what makes content engaging, can independently manage their responsibilities, and consistently bring fresh ideas to the accounts they handle.
Both successful candidates must be capable of independently performing all responsibilities outlined below.
Key Responsibilities
- Community Management
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Monitor and respond to direct messages, comments, and audience interactions across assigned client accounts
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Maintain timely, professional, and brand-appropriate communication
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Regularly check assigned accounts, including weekends, to ensure consistent responsiveness and engagement
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Identify opportunities to improve audience engagement and overall account health
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Escalate important inquiries or concerns to the relevant team members when necessary
- Instagram Story Creation, Editing & Publishing
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Independently create approximately 1–3 Instagram Stories per day, per assigned account, depending on content requirements
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Capture, edit, and prepare engaging Stories that reflect each client’s brand identity
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Incorporate music, text overlays, interactive features, transitions, and simple graphical elements where appropriate
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Communicate directly with clients to obtain content approvals before publishing
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Publish approved Stories and ensure consistency across assigned accounts
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Maintain a collection of content that can be used for future Stories
- Client Visits & Content Collection
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Regularly visit client locations, typically 2–3 times per week, depending on content requirements
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Independently capture fresh content using a smartphone
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Attend scheduled professional photoshoots to collect behind-the-scenes footage and additional Instagram Story content
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Identify interesting, spontaneous content opportunities during visits
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Ensure content collected is relevant, visually appealing, and aligned with each brand
- Creativity & Proactivity
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Consistently suggest fresh Story ideas, interactive concepts, and engaging content formats
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Stay updated on social media trends and emerging content styles
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Identify opportunities to create simple, trend-driven Reels when relevant
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Proactively recommend improvements to content quality, audience engagement, and account performance
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Take initiative in identifying content opportunities rather than waiting for detailed instructions
- Account Ownership & Organization
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Take responsibility for a designated portfolio of client accounts, with account allocations varying according to operational requirements
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Manage daily community engagement and Instagram Story responsibilities across assigned accounts
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Organize content collection, editing, client approvals, and publishing
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Coordinate with account managers and the creative team to ensure content aligns with each client’s strategy
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Prioritize tasks effectively and maintain consistency across multiple brands
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Ensure assigned responsibilities are completed on time and to a high standard
Requirements
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Experience in social media content creation and/or community management
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Strong understanding of Instagram Stories, audience engagement, and current social media trends
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Ability to independently capture engaging content using a smartphone
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Ability to independently edit all content created is essential
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Proficiency in CapCut, Canva, InShot, or similar editing applications
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Ability to add simple graphics, text overlays, and creative enhancements to content
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Ability to read, write, and understand both English and Arabic
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Strong organizational, communication, and multitasking skills
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Comfortable regularly visiting client locations and attending photoshoots
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Ability to manage multiple client accounts with different brand identities
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Availability to monitor and manage online communities during weekends as part of the agreed working arrangements
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A proactive, creative mindset with strong attention to detail
The Ideal Candidate
We’re looking for someone who genuinely enjoys social media and understands how to make everyday content interesting.
Someone who can walk into a restaurant, showroom, or client location, recognize content opportunities, capture engaging footage, edit it, obtain approval, and publish it independently.
Someone who doesn’t simply wait for instructions but actively thinks about how to make each account better.
Most importantly, we’re looking for individuals who are creative, reliable, organized, and capable of taking ownership of their assigned accounts.
Important Information
This position combines community management, Instagram Story creation, editing, publishing, and regular client visits.
Professional Reels production, main content calendar development, and overall client account management are handled by other team members.
However, the ability to identify trends and independently create simple, engaging Reels is considered an advantage.
There are two vacancies for this position. Each employee will independently manage all the responsibilities above for their assigned client accounts.
