Role Overview
The Commercial & Hospitality Sales Manager will be responsible for establishing and growing OSN's B2B presence in Morocco, with a primary focus on driving OSN channel sales across the hospitality and commercial sectors.
The role will lead new business development, build the market pipeline from the ground up, and establish relationships with hotels, hotel groups, commercial clients, distributors, dealers, and strategic partners.
In addition to OSN's core TV offering, the role will support the development of Anghami B2B licensing opportunities for public and commercial areas as a part of the portfolio, including relevant cross-selling opportunities within the same customer base.
This position requires a strong hunter and entrepreneurial mindset, regular field engagement, and the ability to develop a new market from the ground up and convert opportunities into sustainable revenue.
Key Responsibilities
Sales & Business Development
•Drive OSN B2B sales, with a primary focus on OSN channels across hospitality and commercial customers.
•Actively hunt for new business through market visits, cold calls, prospecting, networking, and industry relationships.
• Map and prioritize target segments, accounts, cities, and regions across Morocco.
•Build the Morocco prospect database and sales pipeline from the ground up.
•Manage the end-to-end sales cycle, including prospecting, solution presentation, negotiation, contract closure, activation, and installation follow-up.
•Develop Anghami B2B licensing opportunities for public and commercial areas as a complementary part of the product portfolio.
•Identify relevant opportunities to cross-sell OSN and Anghami solutions within the same customer base.
•Build and maintain strong relationships with hotels, hotel groups, owners, operators, commercial clients, dealers, distributors, and strategic partners.
•Provide clear product information, tailored commercial proposals, and applicable terms and conditions.
•Ensure high customer satisfaction through effective onboarding, after-sales coordination, and regular follow-up.
Market Development, Reporting & Strategy
•Build and execute the Morocco market-entry sales plan in coordination with regional management.
•Conduct market studies and analysis to identify customer needs, competitor activity, pricing dynamics, and market trends.
•Identify and evaluate suitable local distributors, dealers, technology partners, and strategic partners to support market coverage.
•Recommend suitable pricing, packages, and go-to-market approaches based on local market requirements.
•Analyze sales data and prepare regular pipeline reports, forecasts, market updates, and performance summaries.
•Maintain accurate and up-to-date customer, opportunity, and activity records in the existing CRM system.
•Support the implementation of new sales processes, customer onboarding requirements, and partner models for Morocco.
•Support co-marketing campaigns, sales materials, industry events, and joint commercial initiatives.
Experience & Requirements
• 5+ years of B2B sales or business-development experience, preferably in media, entertainment, telecom, technology, or hospitality-related services.
•Strong experience selling to the hospitality sector, particularly hotels and hotel groups, is essential.
•Proven hunter profile with a successful track record in acquiring new business and opening new accounts, territories, or markets.
•Existing relationships within the Moroccan hospitality and B2B ecosystem are highly preferred.
•Strong understanding of Moroccan business practices and the ability to operate effectively in a new-market environment.
•Strong negotiation, communication, presentation, and relationship-management skills.
•Ability to work independently, build structure, and manage priorities with limited existing market infrastructure.
•Willingness to spend significant time in the field and travel within Morocco when required.
•Fluency in French and Arabic is essential; proficiency in English is strongly preferred.
