1 day ago
Full TimeJunior
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Company Description Ziada Clinics is a healthcare provider based in Cairo, focused on delivering accessible and reliable medical services to the community. The clinics aim to offer a professional, welcoming environment where patients receive attentive care and clear communication. Ziada Clinics values organized operations, respectful interactions, and teamwork among clinical and administrative staff. The organization supports continuous improvement in patient experience and clinic efficiency, creating opportunities for staff to grow in a structured healthcare setting.
Role Description The Clinic Secretary at Ziada Clinics is a full-time, hybrid role based in Cairo, with some tasks suitable for work from home. Day-to-day responsibilities include welcoming patients, managing appointment scheduling, answering phone calls and messages, and maintaining accurate patient records. The role involves coordinating with medical staff, organizing patient files, processing payments, and handling insurance-related documents as needed. The Clinic Secretary ensures that the reception area is orderly, supports smooth patient flow throughout the day, and follows clinic policies on confidentiality and data protection. The role also includes preparing basic reports, updating digital systems, and communicating clearly with patients and colleagues to support an efficient and respectful clinic environment.
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