We’re Hiring: Customer Support Specialist (US Shipping Account)
Looking to build a long-term career with guaranteed salary progression and comprehensive benefits? We are hiring Customer Support Agents for our US Shipping account in Plaza - New Cairo!
Compensation & Salary Breakdown Net Salary: Up to 20,000 EGP * Basic Salary: 13,600 EGP * KPI Variable Bonus: 6,400 EGP (euro equivalent) * Overnight Allowance: +90 EGP per overnight shift after 6 PM for males * Guaranteed Salary Progression: * 6 Months: +10% increase on Basic Salary * 1 Year: +5% increase on Basic Salary * 18 Months: +15% increase on KPIs * 24 Months:* +10% increase on KPIs
Work Schedule Working Days: 5 Days/week (Fixed Sunday OFF + 1 Rotating OFF) * Shift Rotation: Between 2:00 PM and 7:00 AM (Females up to 2:00 AM maximum) * Transportation: Covered across Cairo & Giza (Door-to-door transportation provided for females after 11:00 PM)*
Key Responsibilities
