Job Purpose:

To provide prompt, efficient, and professional customer service by addressing inquiries, resolving issues, and offering information about automotive products and services.

Job Accountabilities:

Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies.
Process customer orders, returns, and exchanges efficiently and accurately. • Escalate complex issues to appropriate departments or supervisors when necessary.
Maintain up-to-date knowledge of automotive products, promotions, and company policies.
Document all customer interactions in the company's CRM system for future reference and analysis.

Experience:

0-2 years of experience in customer service, preferably in a call center environment. Experience in the automotive industry is a plus but not required.

Education:

High school diploma or equivalent (mandatory). Associate's degree in Business, Customer Service, or related field is a plus.

Job Purpose:

To provide prompt, efficient, and professional customer service by addressing inquiries, resolving issues, and offering information about automotive products and services.

Job Accountabilities:

Respond to customer inquiries via phone, email, or chat regarding automotive products, services, and policies.
Process customer orders, returns, and exchanges efficiently and accurately. • Escalate complex issues to appropriate departments or supervisors when necessary.
Maintain up-to-date knowledge of automotive products, promotions, and company policies.
Document all customer interactions in the company's CRM system for future reference and analysis.

Experience:

0-2 years of experience in customer service, preferably in a call center environment. Experience in the automotive industry is a plus but not required.

Education:

High school diploma or equivalent (mandatory). Associate's degree in Business, Customer Service, or related field is a plus.

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About the company

Storekeeper

Medical Science Liaison - Rare Diseases (with Diagnostics responsibilities Oncology/Rare Diseases) - Lebanon

Software Engineer Intern

Generative AI Creative Technologist (Arabic)

Business Growth Associate

Venture Capital Intern

Business Prospecting Executive

Showroom Manager- Nigeria

Salesperson

Company Owner

Business Prospecting Representative

Customer Success Lead

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Software Engineer

Sales Advisor

Business Development

Computer Science

Mechanical Engineer

HR Volunteer

Private Engineering Tutor

Real Estate Salesperson

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Human Resources Manager

Store Manager

Hairdresser

Solar Design Engineer

Insurance Unit Leader