Job Purpose:
Liaises with the operations departments to develop, test and refine operations processes and practices. Transforms data into insights that drive business value.
Main Duties & Responsibilities:
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. and provide process performance reports on demand.
- Analyze complex data sets and present trends to stakeholders.
- Provide reports through business intelligence applications to improve business processes.
- Collaborate with team members for data collection and executing the MRO’s mission.
- Identify data quality issues and report any deficiencies.
- Create and maintain technical documentation that includes the design, requirements and user manuals for the organization.
- Support the MRO maintenance and engineering systems development, ensuring proper execution of the operational plans. Follow up and bug reporting.
Qualifications, Knowledge & Experience:
- Bachelor's degree in Business Intelligence, Data Analytics, Computer Science, Information Systems, Industrial Engineering, or a related field.
- Professional certifications in Business Intelligence, Data Analytics, Power BI, SQL, or related fields are a plus.
- 3-5 years of experience in Business Intelligence, Data Analysis, Reporting, Process Improvement, or related areas.
- Strong knowledge of data analytics tools and technologies, including Power BI, Tableau, Power Query, SQL, Python, and data modeling concepts.
- Experience in gathering business requirements and translating them into dashboards, reports, and actionable insights.
- Advanced proficiency in Microsoft Office Suite.
- Excellent command of the English language.
