Company Description Shark Business Consulting is a strategic advisory firm based in Qatar, serving local and international clients seeking growth in the region’s dynamic market. With over 20 years of experience, the team specializes in turnkey solutions for international investors, including market entry strategies and end-to-end business streamlining services. The firm supports the establishment of strategic alliances, tailored consulting for SMEs in Qatar and abroad, and smooth business incorporation across mainland, free zone, and Qatar Financial Centre jurisdictions. Shark Business Consulting is committed to simplifying complex processes and providing clear, effective pathways to success for its clients.
Role Description The Business Development Center Manager is a full-time, on-site role based in Doha, Qatar. This position oversees the daily operations of the business development center, ensuring efficient handling of inbound and outbound inquiries from prospective and existing clients. The manager leads and mentors the center team, sets performance targets, and implements processes to improve client engagement, conversion rates, and service quality. Responsibilities include monitoring call and contact metrics, maintaining high standards of phone and in-person communication, and coordinating closely with consulting and sales teams to support market entry and business setup projects. The role also involves preparing regular performance reports, identifying opportunities for process improvement, and contributing to strategic initiatives that enhance client experience and retention.
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