Job Summary:
The role ensures that automation initiatives align with business objectives, compliance standards, and IT infrastructure while supporting process automation projects and system integrations.
Job Responsibilities:
- Assist in the development, customization, and deployment of business automation solutions.
- Utilize RPA (Robotic Process Automation), BPM (Business Process Management), and AI-driven automation tools to streamline processes.
- Ensure that automation solutions meet business requirements, are scalable, and follow IT best practices.
- Support the testing, debugging, and troubleshooting of automated workflows.
- Ensure all automation solutions comply with security protocols, regulatory standards, and internal controls.
- Assist in system audits, risk management, and compliance documentation.
- Maintain technical documentation and compliance records.
- Identify opportunities for process automation within various business units.
- Participate in feasibility studies and suggest process automation improvements.
- Support the implementation of AI-based solutions to enhance automation capabilities.
- Monitor automation system performance, uptime, and business impact.
- Support the generation of reports on automation efficiency, issue tracking, and system updates.
- Use data analytics to measure process optimization and recommend future enhancements.
Job Qualifications:
- Bachelor's or Master’s degree in Computer Science, Business Administration, Engineering, or a related field.
- Senior Officer: Minimum 2 years of experience in business automation, IT development, or process optimization.
- Officer: Fresh Graduate or experienced in a related automation or IT role