Company Description TP Career is a talent and career development partner that connects graduates with growth-focused employers in dynamic sectors. The organization focuses on structured onboarding, skills development, and long-term employability for early-career professionals. TP Career collaborates with companies that value professional training, clear career pathways, and supportive work environments. Joining TP Career means accessing opportunities that help build practical experience and improve language and communication skills in real-world settings.
Role Description This is a full-time, on-site role based in New Cairo for a Bookings and Reservation account requiring B2–C1 English proficiency. The role involves handling customer inquiries related to bookings, modifications, cancellations, and general reservation support via phone, email, and chat. Day-to-day tasks include accurately entering and updating reservation details, verifying information, and ensuring compliance with company policies and service standards. The position also requires guiding customers through options, providing clear information on pricing and availability, and offering solutions that support a positive customer experience. Team members may collaborate with sales and support teams, participate in ongoing training, and follow performance and quality guidelines to meet individual and team targets.
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