Role DescriptionWe are seeking a highly organized and service-oriented Banquet Manager / Catering Manager / Event Operations Manager to oversee banquet services, catering activities, and event operations. The successful candidate will be responsible for coordinating event arrangements, managing service delivery, and ensuring that all functions are executed smoothly while meeting client expectations and operational standards.
Key responsibilities include planning and coordinating banquets, corporate functions, private events, conferences, and catering services. The role involves reviewing event requirements, preparing operational schedules, coordinating venue arrangements, managing food and beverage service plans, and ensuring that all necessary resources are available before each event.
The candidate will work closely with kitchen teams, service staff, event planners, suppliers, and clients to coordinate menus, seating arrangements, equipment requirements, setup procedures, and event schedules. Responsibilities may also include preparing event proposals, reviewing service arrangements, monitoring budgets, managing supplier coordination, and addressing last-minute operational changes.
For management-related responsibilities, the position may involve supervising event teams, allocating duties, monitoring service quality, managing operational costs, and ensuring compliance with food safety and workplace standards. The role may also contribute to improving event procedures, developing service standards, and maintaining strong relationships with clients and business partners.
The ideal candidate should be able to manage multiple event requirements, coordinate different teams, and maintain a high level of service quality in a fast-paced hospitality environment.
Qualifications
- * A degree or equivalent qualification in Hospitality Management, Event Management, Catering Management, Food and Beverage Management, or a related discipline is preferred.
- Good understanding of banquet operations, catering services, event coordination, and hospitality standards.
- Knowledge of food and beverage service procedures, menu planning, venue setup, and event logistics.
- Ability to coordinate event schedules, staffing arrangements, equipment requirements, and operational resources.
- Familiarity with banquet event orders (BEOs), event proposals, function sheets, and operational documentation.
- Understanding of catering budgets, cost control, inventory management, and supplier coordination.
- Knowledge of food safety, hygiene standards, workplace safety, and service quality requirements.
- Strong organizational, planning, and multitasking abilities.
- Excellent communication, negotiation, and client relationship management skills.
- Ability to handle unexpected changes, resolve operational issues, and work effectively under pressure.
- For management responsibilities, team leadership, staff supervision, resource allocation, and performance monitoring skills are preferred.
- A proactive, flexible, and customer-focused approach with a commitment to delivering successful events and high-quality hospitality services.
