SALES
Meet personal budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
Maximize profit whist controlling & minimizing costs (discount, general expenses, third party commissions).
Regularly analyze and question missed confirmed sales with Assistant/Boutique Manager, to further refine future sales projections.
Organize private viewing with potential VIPs in your region.
Discuss business opportunities/Action Plans of potential prospects with Assistant/Boutique Manager.
Act as a reference in terms of building action plans to achieve personal targets.
BRAND AMBASSADORSHIP
Ensure Excellency within and outside of the boutique.
Ensure maximum client welcoming, handling, and servicing.
Keep learning about the products and brand and become a reference person for the Maison.
Demonstrate brand ambassadorial skills, at any given time, with clients, Top VIPs & any third party.
Responsible for overall appearance and maintenance of the boutique in accordance to brand guidelines and concept.
Assist in timely boutique implementation and control of any new Visual Merchandizing concepts.
CUSTOMER & CRM RELATED ACTIVITIES
Ensure Service Excellency within the boutique at all time and with any boutique clients
Be part of a positive atmosphere within the boutique; optimistic, constructive, helpful, confident, etc.
Proactively participate of regular VIP and orders, considerate of our boutique opportunities.
Ensure accurate and genuine relationship building with customers.
Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.
Individually handle with care client complaints, and immediately report to Assistant/Boutique Manager brand product related issues.
Follow up and coordinate individual repairs and after sales related matters with Sales Administrators.
STORE OPERATIONS MANAGEMENT
Actively taking his part in monthly (quarterly, yearly) stocktaking.
Actively ensuring all measures to avoid stock discrepancies at all times.
Automatic replenishment of sold timepieces and active order requests.
Ensuring a proper maintenance of all boutique timepieces when necessary: organize changing of straps polishing, servicing, etc.
FINANCIAL & CASH REGISTER CONTROL
Compliance with procedures, and with legal, fiscal and customs regulations.
Mastering dealing with credit card transaction of considerable amounts, Cash Register, etc.
REPORTING
Ensure timely reporting of any opportunity, incident, etc to Assistant/Boutique Manager.
Share new practices, ideas with Assistant/Boutique Manager to enhance boutique operations as a whole.
TEAM WORK
Share new ideas, work related practices & knowledge with boutique’s members, office colleagues.
Monitor own appearance and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc).
Full and complete assistance to shift colleague during the sales ceremony.
Active participation in Boutique trainings and role-plays to improve knowledge and client experience.
Proactively support in onboarding process of new boutique members.

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About the company

A. Lange & Söhne

Retail Luxury Goods and Jewelry • 501-1,000 employees

When Dresden watchmaker Ferdinand Adolph Lange established his manufactory in 1845, he laid the cornerstone of Saxony’s precision watchmaking industry. After a glorious comeback in the 1990s, led by Walter Lange, our meticulously handcrafted timepieces remain highly coveted among…

SALES
Meet personal budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
Maximize profit whist controlling & minimizing costs (discount, general expenses, third party commissions).
Regularly analyze and question missed confirmed sales with Assistant/Boutique Manager, to further refine future sales projections.
Organize private viewing with potential VIPs in your region.
Discuss business opportunities/Action Plans of potential prospects with Assistant/Boutique Manager.
Act as a reference in terms of building action plans to achieve personal targets.
BRAND AMBASSADORSHIP
Ensure Excellency within and outside of the boutique.
Ensure maximum client welcoming, handling, and servicing.
Keep learning about the products and brand and become a reference person for the Maison.
Demonstrate brand ambassadorial skills, at any given time, with clients, Top VIPs & any third party.
Responsible for overall appearance and maintenance of the boutique in accordance to brand guidelines and concept.
Assist in timely boutique implementation and control of any new Visual Merchandizing concepts.
CUSTOMER & CRM RELATED ACTIVITIES
Ensure Service Excellency within the boutique at all time and with any boutique clients
Be part of a positive atmosphere within the boutique; optimistic, constructive, helpful, confident, etc.
Proactively participate of regular VIP and orders, considerate of our boutique opportunities.
Ensure accurate and genuine relationship building with customers.
Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.
Individually handle with care client complaints, and immediately report to Assistant/Boutique Manager brand product related issues.
Follow up and coordinate individual repairs and after sales related matters with Sales Administrators.
STORE OPERATIONS MANAGEMENT
Actively taking his part in monthly (quarterly, yearly) stocktaking.
Actively ensuring all measures to avoid stock discrepancies at all times.
Automatic replenishment of sold timepieces and active order requests.
Ensuring a proper maintenance of all boutique timepieces when necessary: organize changing of straps polishing, servicing, etc.
FINANCIAL & CASH REGISTER CONTROL
Compliance with procedures, and with legal, fiscal and customs regulations.
Mastering dealing with credit card transaction of considerable amounts, Cash Register, etc.
REPORTING
Ensure timely reporting of any opportunity, incident, etc to Assistant/Boutique Manager.
Share new practices, ideas with Assistant/Boutique Manager to enhance boutique operations as a whole.
TEAM WORK
Share new ideas, work related practices & knowledge with boutique’s members, office colleagues.
Monitor own appearance and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc).
Full and complete assistance to shift colleague during the sales ceremony.
Active participation in Boutique trainings and role-plays to improve knowledge and client experience.
Proactively support in onboarding process of new boutique members.

Software Engineer

Sales Advisor

Business Development

Computer Science

Mechanical Engineer

Private Engineering Tutor

Real Estate Salesperson

Sales Manager- 19 L

Human Resources Manager

Store Manager

Hairdresser

Solar Design Engineer

Insurance Unit Leader

Managing Partner

HR Volunteer

Nail Artist

Kitchen & Laundry Technician

Mechanical Supervisor

Business Development Specialist (Remote)

Key Account Portfolio Manager

Client Engagement Agent

Administrator & Account Manager

Business Prospecting Specialist

Full-Time & Part-Time Instructors - Faculty of Engineering

Full-Time & Part-Time Instructors - Faculty of Law

Chief Accountant

Client Engagement Advisor

Business Development Specialist

E-Commerce & CRM Coordinator

Catering Manager

Manager I Information Security

Protection Risk Analysis Consultant

Senior Graphic Designer – Video Editing Skills

Call Center Specialist

Campaign Manager

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Associate Watch Advisor