About noon
We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for an Associate Director – Warehousing Operations who can help us move even faster.
Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15 minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
noon’s mission: Every door, every day.
What you'll do:
Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
The Associate Director – Warehousing Operations will lead end-to-end warehousing operations across Saudi Arabia, overseeing ambient, chilled, and frozen storage facilities. The role will be accountable for operational excellence, cost optimization, manpower planning, middle-mile transportation, warehouse-to-dark-store replenishment, and the execution of warehouse expansion and network development initiatives.
- Lead warehouse operations across Riyadh, Jeddah, and other locations in Saudi Arabia, covering ambient, chilled, and frozen facilities.
- Ensure operational excellence, food safety, inventory accuracy, standardized SOPs, service levels, business continuity, and efficient warehouse capacity utilization.
- Own warehouse operating costs and deliver approved cost-per-order (CPO) and cost-per-unit targets in line with the AOP.
- Drive sustainable cost savings through process optimization, resource utilization, waste reduction, and operational efficiency without compromising quality or safety.
- Develop data-driven workforce plans aligned with forecasted volumes, shift requirements, and seasonal demand
- Optimize labor deployment, productivity, and overtime while establishing performance benchmarks, accountability mechanisms, and leadership development plans.
- Manage and optimize the replenishment network connecting warehouses to dark stores across Saudi Arabia.
- Ensure inventory availability, efficient dispatch planning, replenishment service levels, and coordination with demand planning, inventory management, and dark-store operations.
- Lead warehouse expansion projects from capacity planning and site readiness through commissioning and operational handover.
- Optimize the warehouse network, storage capacity, infrastructure, and capital deployment to support business growth within approved budgets and timelines.
- Own warehouse financial planning, OPEX and CAPEX budgets, forecasting, and performance reviews.
- Evaluate investment proposals, monitor budget variances, assess ROI, and ensure financial accountability in alignment with business objectives.
- Oversee warehouse infrastructure and maintenance in coordination with facilities and engineering teams.
- Ensure equipment reliability, refrigeration performance, preventive maintenance, facility uptime, cost control, and compliance with applicable safety and food-storage requirements
- Establish performance dashboards, standardized operating procedures, and governance frameworks across all warehouse locations.
- Monitor KPIs covering throughput, inventory accuracy, dock-to-stock time, fulfillment, labor productivity, replenishment, cost, and service levels, driving continuous improvement and corrective actions.
What you'll need:
- Bachelor's degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, or a related discipline.
- Master's degree in Supply Chain Management, Operations Management, or Business Administration will be an advantage.
- 12–16 years of relevant experience in warehousing and supply chain operations, including substantial experience leading large-scale, multi-site warehouse operations.
- Proven track record of managing warehouse facilities across geographically distributed locations, with responsibility for operational performance, cost, and service delivery.
- Strong exposure to ambient, chilled, and frozen warehousing operations, preferably within high-volume distribution environments.
- Demonstrated expertise in warehouse cost management, CPO optimization, AOP planning, OPEX control, CAPEX management, and financial performance delivery.
- Experience in manpower planning, workforce productivity, capacity management, and leadership of large operational teams.
- Strong expertise in middle-mile transportation, route optimization, distribution planning, and warehouse-to-store replenishment.
- Proven experience managing warehouse expansion projects, infrastructure development, capital investments, and operational commissioning.
- Experience in e-commerce, quick commerce, retail, FMCG, or other high-volume fulfillment and distribution environments is strongly preferred.
Who will excel?
- We’re looking for people with high standards who understand that hard work matters.
- You need to be relentlessly resourceful and operate with a deep bias for action.
- We need people with the courage to be fiercely original.
- Noon is not for everyone; readiness to adapt, pivot, and learn is essential.
