Region Trade Bank Recruits: Assistant Branch Manager – Kirkuk Branch
POSITION OVERVIEW
Region Trade Bank invites applications for a Assistant Branch Manager position at our
Kirkuk branch. We seek an experienced banking professional capable of assuming
administrative and operational responsibilities, leading a specialized team, and
ensuring full compliance with regulatory and internal standards.
KEY RESPONSIBILITIES
Branch Operations Management
Oversee daily branch operations and ensure all activities function efficiently and
professionally, including teller services, financial transactions, and loan
processing. Assume the Branch Manager's operational responsibilities and authority
during his absence.
Team Leadership and Development
Lead the branch team effectively, including recruitment, training, performance
development, and supervision. Build a professional work culture committed to
excellence and adherence to standards. Support performance evaluation processes and
staff skill development initiatives.
Customer Relationship Management
Professionally handle and resolve complex and escalated customer complaints. Support
implementation of customer satisfaction improvement strategies and client retention
programs.
Regulatory Compliance and Risk Management
Ensure strict compliance with Central Bank of Iraq directives and bank policies.
Apply Anti-Money Laundering (AML/CFT) and Know Your Customer (KYC/CDD/EDD)
standards rigorously and accurately.
Business Development and Financial Performance
Support achievement of branch targets for deposits, loans, and banking services.
Acquire new customers while maintaining existing relationships. Promote banking
products and services appropriate to customer needs.
Financial Monitoring and Systems Management
Assist in rigorous monitoring of financial and cash operations, ensuring accuracy
of reports and data. Support branch budget monitoring and financial performance
tracking. Ensure efficient operation of banking systems and technologies.
QUALIFICATIONS REQUIRED
Education
Bachelor's degree in business administration, Finance, or related field.
Professional Experience
3 to 5 years of proven experience in banking operations and branch management.
Core Competencies
• Strong leadership skills and demonstrated ability to supervise and develop teams.
• In-depth knowledge of branch operations and retail/corporate banking services.
• Comprehensive understanding of Central Bank of Iraq requirements and regulatory
standards.
• Exceptional customer service skills and ability to resolve complex complaints.
• Proficiency in Core Banking System and Microsoft Office (particularly Excel).
• Strong analytical skills and ability to make sound decisions in complex situations.
• Ability to manage multiple priorities in a fast-paced environment.
• Commitment to compliance, risk management, and ethical business practices.
Languages
• Arabic: Advanced (reading, writing, speaking).
• English: Proficient (reading, writing, speaking).
• Kurdish: Advantageous (valuable in Kirkuk Governorate).
