Company Description Xceed is a leading multilingual Business Process Outsourcing (BPO) provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company serves government and commercial clients across multiple sectors, delivering inbound, outbound, back-office, infrastructure management, recruitment process outsourcing, helpdesk, and social media analysis services in 10 languages. Xceed has a strong regional footprint with sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia. The organization is widely recognized with numerous international awards for outsourcing excellence, impact sourcing, sustainability, CSR, and diversity, equity, and inclusion. Xceed also maintains multiple global certifications, including ISO standards for quality, security, business continuity, and safety, reflecting a commitment to reliable and responsible operations.
Role Description The Application Developer Senior Supervisor (.NET & AI LLM) is a full-time, on-site role based in Cairo. This role oversees a team of developers, providing technical leadership in designing, developing, and maintaining enterprise applications using .NET technologies and integrating AI Large Language Models (LLMs) into business solutions. Day-to-day responsibilities include supervising development activities, reviewing code, ensuring adherence to best practices, and coordinating integration with databases and existing systems. The role involves collaborating with cross-functional stakeholders to gather requirements, translating them into technical specifications, and delivering secure, scalable, and high-performing applications. The supervisor also mentors team members, supports continuous improvement of development processes, and contributes to architectural decisions and technical roadmaps.
Qualifications
* Strong skills in Software Development and Programming, particularly with .NET technologies and modern application frameworks.
* Experience working with Databases, including design, optimization, and integration with enterprise applications.
* Knowledge of Cascading Style Sheets (CSS) and related front-end technologies to support user interface implementation.
* Proficiency in Integration of applications and services, including APIs, microservices, and connecting AI LLM solutions to existing systems.
* Minimum of 6 years of experience in application development, with at least 2 years in a supervisory or lead role.
* Hands-on experience implementing AI and LLM-based features (e.g., chatbots, text generation, semantic search) in production environments.
* Solid understanding of software architecture, design patterns, secure coding practices, and performance optimization.
* Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
* Effective communication, people management, and collaboration skills, with the ability to guide and develop diverse technical teams.
* Experience working in BPO or large-scale service environments is an advantage.
