Company Description
At Refram, we build business solutions that use AI to help companies run more smoothly, integrating agentic automation capabilities that are secure, sovereign, and multi-model. Our focus is on making business management, teamwork, and workflow easier and more organized, cutting down on friction so teams can spend less time managing the process and more time doing the actual work.
We work across AI development and infrastructure, building the systems that make this possible and the technical backbone needed to keep them running reliably. This includes technical support, along with building and maintaining a company-controlled AI solutions stack. The goal is straightforward: AI that actually gets used in day-to-day operations, not just deployed and forgotten.
That's essentially what we do, apply AI where it makes operations, teamwork, and workflow genuinely simpler. We also provide consulting services supporting transformation strategy and change management in the operating model of our customers and their collaborators' ways of working. Refram values initiative, learning, and professional growth, making it a supportive setting for early-career talent and interns. You will have the opportunity to work with experts and use the latest methodologies and ways of working driven by an AI adoption culture.
We are looking for people who are about to finish their studies and are seeking an end-of-studies internship, or people who have finished their studies and are looking for a job-market insertion internship. This internship opens to permanent roles afterwards.
Role Description
This is a full-time, remote Administrative Assistant & Growth Operations Intern role. The Administrative Assistant & Growth Operations Intern will support day-to-day operations through a mix of recurring executive work, correspondence handling, and keeping documents, records, and data accurate and up to date. The role involves preparing and formatting materials, maintaining organized files, and supporting recurring workflows across the company's online platforms and tools. The intern will assist with research, data entry, and routine process tasks, helping recurring workflows run consistently and reliably.
The role also includes supporting the executive's social media presence by helping maintain and grow their professional profiles, and running outbound outreach campaigns to partners, potential talent, and clients while managing ongoing conversations. The intern will be ready to help the executive and support on any task within their current expertise or that they can quickly learn. Daily collaboration with cross-functional teams is expected to keep operations running smoothly and to improve Administrative workflows and processes. This is an unpaid internship with a full-time commitment, leading to the possibility of a permanent role.
Profile
- Neat, organized, and attentive to detail
- Reliable and consistent, with strong follow-through on commitments
- Clear, professional, and easy to communicate with, in writing and in person
- Approachable and comfortable interacting with different people and teams
- Discreet and trustworthy with sensitive and confidential information
- Tech-savvy and comfortable with computer-based work
- AI-savvy, with experience as a power user of AI tools and workflows
- Comfortable working remotely with consistency, discipline, and personal accountability
- Able to manage day-to-day operations while also building and improving the systems used to run those operations
- Able to combine operational execution with automation, process design, and continuous improvement
Desirable Qualifications
- Written and verbal communication in English
- Managing recurring tasks and routine processes with consistency and reliability
- Organization, attention to detail, and managing multiple tasks in a fast-paced environment
- Document preparation, formatting, and digital file organization
- Data entry, record keeping, and maintaining accurate information
- Comfort working remotely and collaborating with cross-functional teams
- Using Google Workspace or Microsoft 365, including Docs/Word, Sheets/Excel, and Gmail/Outlook
- Using Notion, Airtable, or similar tools, including automation features
- Using AI to draft correspondence, prepare documents, and summarize information
- Using AI to build and improve automated operations
- Building and improving homemade systems for tracking tasks, contacts, records, and recurring workflows
- Creating templates, checklists, and documentation that make recurring work faster and more consistent
- Researching topics and summarizing findings clearly to support decision-making
- Supporting team logistics and preparing documentation for recurring activities
- Collaborating with other teams to build Administrative processes, templates, and operational assets
- Supporting executive social media profile maintenance and growth across professional platforms
- Running outbound outreach campaigns to partners, potential talent, and clients, and managing ongoing conversations
- Comfortable taking on new tasks and quickly learning skills outside current expertise to support the executive and the team
