Shagaf Marketing Agency | Amman, Jordan | Full-time, on-site
We are hiring a Digital Marketing Account Manager to own client relationships, coordinate the account team, and oversee digital marketing strategy and campaign delivery across multiple client accounts.
Key responsibilities
• Serve as the primary contact for assigned clients; understand their goals, set expectations, and maintain clear, proactive communication.
• Translate client objectives into practical digital marketing strategies, account plans, campaign briefs, timelines, and measurable KPIs.
• Oversee campaign planning, execution, optimization, and reporting across relevant platforms, including Meta Ads and Google Ads, and where relevant TikTok, Snapchat, and LinkedIn.
• Review campaign budgets, audiences, creative, tracking, and performance; recommend data-informed improvements.
• Explain campaign performance using relevant metrics such as leads, CPA, CPL, CTR, conversion rate, and ROAS, as applicable to each campaign.
• Coordinate performance, content, design, and other team members; assign priorities, monitor workload and deadlines, and maintain delivery quality.
• Lead client meetings, follow up on approvals and feedback, resolve account issues, and escalate risks when needed.
• Prepare clear reports, presentations, and recommendations; support client retention and account growth.
Required qualifications
• At least 5 years of relevant professional experience working within digital marketing agencies or digital marketing companies. The five-year minimum must be supported by work in digital marketing organizations; unrelated in-house marketing roles or freelance work alone do not meet this requirement.
• Proven experience managing digital marketing client accounts and coordinating campaign delivery across multiple clients.
• Strong practical understanding of paid digital campaigns, campaign objectives, audiences, budgets, creative testing, conversion tracking, and performance optimization.
• Experience interpreting campaign data and turning it into clear recommendations and client-ready reports.
• Demonstrated ability to coordinate and guide a cross-functional team, manage competing priorities, and deliver work on time.
• Strong client communication, presentation, organization, and problem-solving skills.
• Ability to work full-time on-site in Amman, Jordan.
How to apply
Apply through LinkedIn or email your CV to [email protected] with the subject “Digital Marketing Account Manager – Full Name”. Include the names of digital marketing agencies/companies you have worked for, your job titles and employment dates (month and year), your client-account responsibilities, and examples of campaigns or results you managed. Do not include confidential client information.
For inquiries: 0790358006 | +962790358006
