About Bosta:Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
Job Responsibilities:* Keep and grow existing merchants + Own revenue retention for existing merchants against the monthly plan. + Spot merchants at risk of leaving and act before they stop shipping. + Grow revenue from existing merchants through more parcels and more value-added services. + Set the right way to serve each merchant segment, from key and strategic accounts to startups.
Lead and develop the team
Manage merchant portfolios
Plan and report
Job Qualifications* Must have + 10 or more years in B2B account management, customer success or key account management, ideally in logistics, e-commerce or payments. + 5 or more years leading managers and large teams. + A track record of raising revenue retention and lowering churn. + Strong with data: sets targets, reads dashboards and finds the cause when results drop. + Experience setting targets and incentive schemes for account managers. + Fluent Arabic and English.
Good to have
Thank you for considering Bosta as your next career step. We value every application we receive, and our selection process is designed to ensure the best fit for both our team and our candidates. We appreciate your patience throughout the process
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
