Job SummaryThis role oversees delivery operations, including supervising delivery staff, ensuring safety, compliance with regulations, and efficient customer service.
Key Responsibilities
- * Supervise daily work, safety, and adherence to procedures for delivery associates.
- Ensure compliance with local, state, and federal regulations, maintaining accurate electronic logs.
- Manage labor hours, supplies within budget, and prepare work schedules.
- Oversee asset utilization, coordinate repairs, and review productivity reports.
- Implement efficiency improvements and cost-saving measures.
- Enforce company policies, including safety, food safety, and record-keeping standards.
- Collaborate with sales and marketing teams to resolve delivery issues and visit customer locations.
- Maintain associate engagement through meetings, communication, and morale monitoring.
- Coordinate with safety departments for training, safety inspections, and incident investigations.
- Handle staff recruitment, development, discipline, and performance evaluations.
- Perform related duties as needed, including covering associate tasks.
Qualifications & Skills
- * High school diploma or GED; college degree preferred.
- 1-3 years related experience.
- Valid Class A Commercial Driver License preferred; HazMat certification and defensive driving training required or preferred.
- Strong leadership, communication, and problem-solving skills.
- Knowledge of safety regulations, federal motor carrier laws, and operational procedures.
- Proficient in computer software, including spreadsheets and word processing.
- Ability to interpret instructions, manage stress, and make independent decisions.
Physical & Working Conditions
- * Requires standing, walking, sitting, lifting up to 100 pounds, and pushing/pulling up to 350 pounds.
- Visual acuity for various tasks and occasional work in diverse environmental conditions.
- Work may include exposure to extreme weather, noise, mechanical parts, fumes, and confined spaces.
- Non-traditional hours including evenings, nights, weekends, and holidays; possible travel for training or business needs.
