About the company
Elaraby Group
IT Services and IT Consulting
Company Description Elaraby Group is a leading regional company specializing in the manufacturing, distribution, and retail of a wide range of consumer electronics and home appliances. The group operates multiple showrooms and sales channels, offering customers high-quality products and reliable after-sales service. Elaraby Group is known for its commitment to customer satisfaction, operational excellence, and continuous improvement. Team members benefit from a structured work environment, clear performance standards, and opportunities for professional growth within a large, established organization.
Role Description The Showroom Sales Manager is a full-time, on-site role based in Alexandria, responsible for overseeing day-to-day showroom operations and achieving sales targets. This role includes managing and coaching the showroom sales team, planning and monitoring sales activities, and ensuring a high standard of customer service at all times. The Showroom Sales Manager will organize product displays, maintain showroom cleanliness and readiness, and coordinate with inventory and logistics teams to ensure product availability. The role also involves monitoring KPIs, preparing sales reports, implementing promotional plans, and handling escalated customer issues when needed. Collaboration with management to align showroom strategies with overall business goals is a core part of the position.
Qualifications
* Strong Customer Service skills with a focus on building long-term customer relationships and satisfaction.
* Excellent Communication skills for guiding teams, engaging customers, and coordinating with internal stakeholders.
* Proven Sales and Sales Management experience, including setting targets, monitoring performance, and driving revenue growth.
* Hands-on experience working in Showrooms or retail environments, with knowledge of visual merchandising and product presentation.
* Leadership and team management abilities, including coaching, performance feedback, and conflict resolution.
* Analytical and reporting skills to track KPIs, interpret sales data, and support informed decision-making.
* Good organizational and time-management skills, with the ability to handle multiple tasks in a fast-paced environment.
* Comfort with basic digital tools and POS systems; experience in consumer electronics or home appliances is an advantage.
* Relevant diploma or bachelor’s degree in Business, Marketing, or a related field is preferred.