Company Description Securite Assurance is one of the longest-standing insurance companies in Lebanon, with roots dating back to 1955 as an agent of Union des Assurance de Paris, later evolving into a local insurer after the UAP–AXA merger. The company maintains a strong financial position, supported by high capital, solid solvency, and A-rated reinsurers. It is among the largest insurers in the country, issuing over 400,000 policies annually and covering assets exceeding one billion USD through more than 10 branches and a team of 350+ insurance specialists. Securite Assurance also operates across the Middle East and Africa via sister companies ISA Solutions and ISA Assist, serving over 70 insurance companies and numerous corporate clients. The organization is deeply client-centric, committed to delivering outstanding service and being a reliable insurance partner wherever life takes its customers.
Role Description The Insurance Advisor is a full-time hybrid role based in Jal El Dib, with flexibility for partial work from home. The advisor will support clients in understanding and selecting appropriate insurance products, including personal and commercial lines, by assessing needs, explaining coverage options, and preparing tailored proposals. Daily responsibilities include managing policy issuance and renewals, handling inquiries and claims-related questions, and ensuring timely, accurate documentation in line with company standards. The role involves building long-term relationships with clients, following up on leads, and coordinating with internal teams to provide efficient and transparent service. The Insurance Advisor is expected to stay updated on product changes, market developments, and regulatory requirements to offer informed guidance and maintain high levels of customer satisfaction.
Qualifications
- Strong knowledge of insurance products and processes, with practical experience in Insurance advisory or brokerage.
- Understanding of Finance principles, including risk assessment, budgeting, and basic financial analysis relevant to insurance solutions.
- Background in Consulting or advisory roles, with the ability to analyze client needs and recommend appropriate coverage strategies.
- Proven Customer Service skills, including empathy, responsiveness, and a client-centric approach in resolving questions and concerns.
- Excellent Communication abilities, both verbal and written, with strong interpersonal skills for working with clients and internal teams.
- Proficiency in MS Office and insurance-related systems; strong organizational skills and attention to detail.
- Ability to work effectively in a hybrid environment, managing time and priorities across office and remote settings.
- Bachelor’s degree in Business, Finance, Insurance, or a related field; prior experience in the insurance or financial services sector is an advantage.
