About the company
EJADA Egypt
IT Services and IT Consulting
üöÄ We‚Äôre Hiring: Senior Oracle Siebel CRM Developer| Cairo, Egypt
Ejada Systems is looking for a Senior Oracle Siebel CRM Developerto lead the delivery, enhancement, and support of enterprise CRM solutions for our banking and financial services clients.
If you know Siebel inside out — from configuration and eScript to EAI integrations and production support — and you enjoy leading a technical team, we’d love to hear from you.
üìç Location: Cairo, Egypt [On-site / Hybrid]
üíº Experience: 4‚Äì7 years in Oracle Siebel CRM
üè¶ Domain: Telecommunication/ Banking / Financial Services preferred
What you’ll do
üîπ Lead the CRM technical team across day-to-day operations, production support, and enhancements
üîπ Own the full Siebel lifecycle: requirements, solution design, configuration, development, testing, deployment, and post-go-live support
üîπ Design and build solutions using Siebel Tools, eScript, Business Services, Workflows, and Business Components
üîπ Work across key modules such as Customer 360, Service Requests, Complaint Management, Sales, and Campaign Management
üîπ Build and maintain integrations via Siebel EAI, EIM, and SOAP/REST web services
üîπ Lead root cause analysis for critical incidents, coordinating with infrastructure, database, middleware, and security teams
üîπ Manage releases, patches, and change requests in line with ITIL practices
üîπ Partner with business stakeholders to gather requirements, analyze gaps, and estimate effort
üîπ Review technical solutions, enforce quality standards, and mentor team members
What you bring
✅ Bachelor’s degree in Computer Science, Engineering, or a related field
‚úÖ 4+ years of hands-on Oracle Siebel CRM experience (configuration, customization, administration)
‚úÖ Strong command of Siebel Tools, eScript, Workflows, and Business Services
‚úÖ Solid integration experience: Siebel EAI/EIM, REST/SOAP APIs, JSON, XML
‚úÖ Good SQL skills with Oracle Database (SQL Server/MySQL a plus)
‚úÖ Experience in production support, incident management, and release management (ITIL)
‚úÖ Comfortable with tools like JIRA, Postman, SOAP UI, and Oracle SQL Developer
‚úÖ Proven experience leading or coordinating a technical team
‚úÖ Strong communication skills with business users and vendors
Nice to have
‚ûï Banking sector CRM experience
‚ûï Exposure to Agile delivery
‚ûï PCI DSS awareness or DevOps certification
Why Ejada
üåç Work on large-scale digital transformation projects across the region
üìà Clear career growth and continuous learning
ü§ù A collaborative team of seasoned technology professionals
[Add benefits: medical insurance, social insurance, training budget, etc.]
üì© How to apply
Apply directly through this post or send your CV to [email protected] with the subject line: “Senior Siebel CRM Specialist – Cairo.”